AI-powered tools

You can use AI-powered tools to help build, manage, and grow your Shopify store. Some tools are part of Shopify, such as Sidekick and other AI features in your Shopify admin, and others connect your store to third-party AI platforms such as ChatGPT, Claude, or Perplexity. You control what each tool can access and do in your store.

Getting better results from AI-powered tools

Whatever tool you use, following best practices helps you get better results. You should give clear instructions, add context about your store, refine results through conversation, and review changes before you apply them.

Getting help and completing tasks with Sidekick

Sidekick is an AI assistant in your Shopify admin. You can chat with Sidekick to get guidance, generate content, build custom apps, and complete tasks using everyday language.

Sidekick also works inside the pages that you edit. When you click the Generate text icon, Sidekick writes text for the following:

In the theme editor, Sidekick can also generate custom theme blocks from a text prompt, without writing code. In the file editor, Sidekick can change an image from a text prompt.

Using other AI features in your Shopify admin

Other AI features are built into specific workflows in your Shopify admin. Many of these features are available at no additional cost, but availability can vary by plan, device, and language. Some features aren't optimized for mobile devices.

AI features are available in the following parts of your Shopify admin:

AI features in the Shopify admin, where to find each one, and what it does for your store.
WhereWhat you can do
Shopify InboxGet AI-generated instant answer suggestions and suggested replies for your customer conversations.
File editorReplace the background of an image with a color.
ThemesGenerate a free personalized theme from a description of your business.
ProductsGet a suggested product category and category metafields based on your product details.
Shopify Search & Discovery appSort filter values for your storefront filters.
CustomersReview a plain-language description of each customer segment that you create.
AnalyticsShow projections for the amount spent per customer in the Customer cohort analysis report.
Shopify App StoreRead a summary of merchant reviews for select apps.

Creating images and videos with Tinker

Tinker is a free mobile app with more than 100 AI tools for creating images, videos, and brand assets for your store, such as product photography and marketing videos.

Connecting third-party AI tools

You can connect your store to third-party AI tools, such as ChatGPT, Claude, and Perplexity. From within those tools, you can ask questions and manage store data such as products, orders, and customers. You control what data is shared and what access each tool has. If you're a developer connecting an AI tool from your own machine instead, then refer to the Shopify CLI connector.

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