Connectors in the new Flow

Connectors let you use specific apps to create triggers based on information from the app, or to create an action that uses an app. When you use a trigger, the app sends data to Flow. When you use an action, Flow sends information to the app.

Create workflows with connectors

With connectors, you can create workflows with triggers and actions from apps. To use an app in a workflow, you must have an app with a built-in connector installed.

Steps

  1. Install and set up an app that has built a connector.
  2. Set up the app. Depending upon the app, this could involve creating an account, subscribing to a paid service, or adding information about your store.
  3. Create a new workflow.
  4. Triggers that use connectors are started by a notification from an app, while Actions that use connectors are taken by apps as a result of a notification from Flow.
    1. Create a trigger or an action in Flow.
    2. Select the service that you want to use from the Installed list.
    3. If you are creating a trigger, then select the event that will start the workflow. If you are creating an action, then select the action that you want the app to take.

Conditions can't be set using connectors.

Connectors at the organization level

At the organization level, apps appear on the Installed list only after they have been installed in at least one store in your organization. In order for a workflow to run in a particular store, you need to install the app that has the connector in that store.

For example, you have four stores in your organization and want to start using a workflow that includes a loyalty app connector. If you create a workflow before installing the app, it appears on the Uninstalled list and you can't use that connector to create workflows.

If you install a loyalty app on one store, then you can use its connector within flows on that store. However, the workflow won't run on the other stores in your organization until you also install the app on those stores.

Limitations and known issues

  • If you have a workflow that uses a connector app and you want to run it in a store, then that store needs to have the connector app installed.
  • If you need to change the authentication settings for connectors from Asana, Google Sheets, Slack, or Trello, then your store needs to have a copy of the Flow app installed. To change those connector settings, you need to log in to the store and use the Flow app.
  • If you uninstall the Flow app from a store, then your workflows are disabled for that store. The workflows still exist in the Shopify organization admin, so you can log in to the Plus organization admin and re-enable them.

Apps that work with Flow

AgeChecked

Triggers

  • AgeChecked Customer Failure - Starts when a customer has failed age verification.
  • AgeChecked Customer Success - Starts when a customer has been successfully age verified.

Actions

  • AgeChecked Verification - Perform an AgeChecked verification on the order and customer. Ensure that the order ID is passed with this action.

Algolia Search and Discovery

Triggers

  • Top Searches - Starts each day and retrieves the top searches made on your store and their most popular results.
  • Searches with no results - Starts each day and retrieves the searches that are returning no results on your store.
  • Paused Index - Starts when your search indexing has been paused in Algolia.

Arigato Automation

Triggers

  • Incoming Trigger Event - Starts when Mr. Arigato sends a trigger to Flow.

Asana

Actions

  • Create Asana task - Create a new task in an Asana project.

Avolin Protect

Triggers

  • NS8 Protect Order Customer Verifiction - Starts when a customer has completed SMS verification.
  • NS8 Protect EQ8 Score - Starts when
  • NS8 Protect Order Risk -
  • NS8 Protect Order Status -

Back in Stock

Triggers

  • Product Variant demand changed - Starts when the demand level changes for a product variant.

Back in Stock Product Alerts

Triggers

  • Subscribed for back in stock alert - Starts when a customer subscribes to be alerted when a product is back in stock.

Bespoke Shipping

Actions

  • Count Orders - Maintains a count of orders per day.
  • Set Cart Attributes - Sets a cart attribute.

Better Price

Triggers

  • Better price requested - Starts when a customer finds a store with a better price than the one offered on your store.

Bulk Discounts

Triggers

  • Discount Codes Created - Starts when batches of 100 discount codes are created.

Callback

Triggers

  • Callback requested - Starts when a new callback is requested.

CleverPush

Actions

  • Send notification - Sends a push notification.

Checkout Promotions & Upsells

Triggers

  • Promotion Redeemed - Starts when a promotion is successfully redeemed and payment, if applicable, has been confirmed.
  • Promotion Unsuccessfully Redeemed - Starts when a customer does not complete payment for a promotion and the promotional product is removed from the order.

Covet.pics - Instagram Feed

Triggers

  • Photo Request - Starts when Covet.pics creates a photo request.

dotdigital Email Marketing

Actions

  • Create or update contact - Creates a contact in Engagement Cloud, or updates the contact if it already exists.
  • Add to marketing program - Adds customer to an existing omnichannel marketing program in Engagement Cloud.
  • Send transactional email - Sends a transactional email using an existing Engagement Cloud campaign.

Edit Order by Cleverific

Actions

  • Expand bundles - Expands bundled products to their component products for easy fulfillment. This action is only available in early access. Configure product bundles in Edit Order.
  • Edit and add items - Edits an order by adding one or more items.

Enquire Post-Purchase Surveys

Triggers

  • Survey Response Created (Legacy) - Starts when a new survey response is submitted.
  • New Survey Response - Starts when a customer responds to a shop survey.

Flits - Customer Account Page

Actions

  • Credit adjustment on order fulfillment - Adjusts Flits Store Credit Balance when an order is fulfilled.

Form Builder with File Upload

Triggers

  • Form Builder - Starts when a form is submitted.

Google Sheets for Shopify Flow

Actions

  • Add row to spreadsheet - Appends a row to the bottom of a Google Sheets spreadsheet.

Klaviyo - Email Marketing

Actions

  • Track an Event - Pushes an event to Klaviyo.
  • Create a Campaign - Sends a campaign using a list and template from your Klaviyo account.

Triggers

  • Top Searches - Starts each day and retrieves the top searches and top searches with zero results in the last two days.

Actions

  • Promote/Demote product in search - Promotes or Demotes a product in Klevu searc results by applying the boosting score. This action can only be used in a workflow that starts with the Inventory quantity changed trigger.

Launchpad

Triggers

  • Event started - Starts when a Launchpad event begins.

Kmetric - Real-time Analytics

Actions

  • Log weather - Saves a log of weather changes.

Littledata - Google Analytics

Actions

  • Google Analytics customer event - Sends a custom event to Google Analytics and link it to customer behaviour, such as which campaign they came from and what they browsed.
  • Google Analytics order event - Sends a custom event to Google Analytics and link it to the customer that placed an order, such as which campaign they came from and what they browsed.

Loox - Photo Reviews

Triggers

  • New review - Starts when a new review is received.

LoyaltyLion rewards & referral

Triggers

  • Customer moved into 'Win Back' segment - Starts when a customer is moved to the 'Win Back' loyalty segment.
  • Customer has enough points for reward - Starts when a customer earns enough points to redeem a loyalty reward.
  • Customer moved down a tier - Starts when a customer moves to a loyalty tier lower than their current tier.
  • Customer moved into 'Loyal' segment - Starts when a customer is moved to the 'Loyal' loyalty segment.
  • Customer birthday is today - Starts at 9 am on the day of a customer's birthday.
  • Customer moved up a tier - Starts when a customer moves to a loyalty tier higher than their current tier.
  • Customer moved into 'At Risk' segment - Starts when a customer is moved to the 'At Risk' loyalty segment.
  • Customer birthday is in 7 days - Starts at 9 am, 7 days before a customer's birthday.

Actions

  • Add points - Adds approved points to a customer.
  • Change tier - Moves a customer into a new Loyalty Tier.

Mobile App - Plobal

Actions

  • Individual Push Notification - Sends a push notification to an individual mobile app user.
  • Mass Push Notification - Sends a promotional push notification to all mobile app users.

Nosto

Actions

  • Add Customers to Nosto Segments - Adds a customer to a Nosto Segment.

Omnisend Email Marketing

Actions

  • Track an event - Pushes an event to your Omnisend account.
  • Create or update the customer - Creates a new customer or updated an existing customer in your Omnisend account.

Okendo

Triggers

  • Okendo Review Created - Starts when a review is created in Okendo.

Order Merger

Triggers

  • Orders Merged - Starts when orders are merged by Order Merger.

Order Tagger

Triggers

  • Order Processed - Starts when an order has been processed by Order Tagger.

Order Tracking by TrackingMore

Triggers

  • Order Status Update - Starts when an order's status is updated.

Parcel Panel

Triggers

  • Order Status Update - Starts when an order's status is updated.

Pre-Order Manager - Pre-Order

Triggers

  • Pre-order created - Starts when a new pre-order is created.

PushOwl Web Push Notification

Actions

  • Send Push Notification - Sends a push notification to a subscriber.
  • Send Push Campaign - Sends a push notification to all subscribers.

ReConvert Upsell & Cross Sell

Triggers

  • Customer submitted product comment - Starts when a customer submits a product comment on the thank you page.
  • Customer answered question - Starts when a customer submits an answer to a post purchase survey in the thank you page.
  • Customer tracked order - Starts when a customer clicks the track button in the thank you page.
  • Customer ReConverted - Starts when a customer places an order using one of the ReConvert widgets.
  • Customer submitted birthday - Starts when a customer submits their birthday on the thank you page.

Actions

  • Update customer birthday - Updates a customer's birthday in ReConvert.

REVIEWS.io

Triggers

  • New Negative REVIEWS.io Company Review - Starts when a new negative company review is submitted on REVIEWS.io.
  • New REVIEWS.io Product Review - Starts when a new product review is submitted on REVIEWS.io.
  • New Positive REVIEWS.io Product Review - Starts when a new positive product review is submitted on REVIEWS.io.
  • New REVIEWS.io Review with Images - Starts when a new product review with one or more images is submitted on REVIEWS.io.
  • New Positive REVIEWS.io Company Review - Starts when a new positive company review is submitted on REVIEWS.io.
  • New Negative REVIEWS.io Product Review - Starts when a new negative product review is submitted on REVIEWS.io.
  • New REVIEWS.io Review with Videos - Starts when a new product review with one or more videos is submitted on REVIEWS.io.
  • New REVIEWS.io Company Review - Starts when a new company review is submitted on REVIEWS.io.

Scribeless

Actions

  • Add new receipient - Adds a new recipient to an existing campaign.

ShopHire

Triggers

  • Job Closed - Starts when a new job is closed.
  • New Candidate - Starts when a new candidate applies for a job.
  • Job Opened - Starts when a new job is opened.

Slack

Actions

  • Send Slack message - Sends a message to any user or channel in a Slack team.

SMS, Web Push, Email - FirePush

Actions

  • Send SMS message - Sends an SMS message. Ensure that the phone number of the recipient is in E. 164 format.

SMSbump Marketing & Automation

Actions

  • Send SMS via SMSBump - Sends an SMS message using SMSBump as a provider.

Stamped.io Loyalty & Rewards

Actions

  • Add Points - Adds points to a customer's account.
  • Deduct Points - Deducts points from a customer's account.

Stamped.io Reviews & UGC

Triggers

  • New Reviews - Starts when you receive a new Product Review.
  • New Net Promoter Score - Starts when you receive a new Net Promoter Score.
  • New Question - Starts when you receive a new Question.

Actions

  • Stop Review Request Survey - Removes review request email for orders.
  • Unsubscribe Customer - Unsubscribes a customer email address from review requests.

Tobi. SMS Marketing Automation

Actions

  • Send SMS message via Tobi - Send an SMS message to a specific phone number.

Tone

Actions

  • Text Message - Sends a text message to a specific phone number.

Translate&Currency - LangShop

Actions

  • Translate product - Translates the product that triggers the workflow into all store languages.
  • Translate collection - Translates the collection that triggers the workflow into all store languages.

Trello

Actions

  • Create Trello card - Creates a new card on a Trello board.

Typoly - Email Typo Solution

Triggers

  • Bad Domain Detected - Starts when a possible typo is present in the email address.

WOTIO

Actions

  • Send Account Activation Email Based On Order ID - Starts the deployment of an account activation email based on Order ID.
  • Send Account Activation Email Based On Order ID - Starts the deployment of an account activation email based on Customer ID.

YotPo: Photo & Product Reviews

Triggers

  • New Yotpo review - Starts when a review is created for a product in your store.
  • Yotpo review updated - Starts when a review is updated for a product in your store.

Ready to start selling with Shopify?

Try it free