Connect your Avalara account to your AvaTax app

To use Avalara AvaTax, you need to install the Avalara AvaTax app in your Shopify admin, and then either connect it to an existing AvaTax production or sandbox account or create a new Avalara production account.

After you connect your accounts, then you need to set up your tax codes.

Install and connect Avalara AvaTax

If you have an AvaTax Sandbox account (also called a development account or a test account), then you can use it to connect to the AvaTax app. You can set up your AvaTax app to use both your AvaTax production and sandbox accounts, but you can only connect to one account at a time.

To install the Avalara AvaTax app and connect to your Avalara account:

  1. From your Shopify admin, go to Settings > Taxes.

  2. In the Tax services section, click Install app.

  3. Click Install app.

  4. Choose the option that matches your situation:

    Option Action
    Connect your existing Avalara AvaTax account or existing sandbox account.
    1. To connect your Avalara AvaTax account, click Connect an existing account.
    2. Enter your Avalara credentials. Your Account number is listed in the upper right corner of the Avalara AvaTax admin console.
    3. Click Save.
    Create an Avalara account and then connect it.

    If you don't have an AvaTax sandbox account, but you want one, then contact your AvaTax customer account manager.

    1. Click Create account.
    2. Verify that the information in the form is correct. Shopify creates a default Company code for your store. If you want to change it, then enter the new code in the text field.
    3. In the Security section, create a new password for your new Avalara AvaTax account.
    4. Click Create account.

Now that you've connected your account, you need to set up your tax codes.

Deactivate Avalara AvaTax

If you don’t want to use Avalara AvaTax in your Shopify store, then deactivate the service.

When you deactivate AvaTax, your Shopify store stops using AvaTax to calculate your taxes and starts using Shopify's built-in tax engine. This step does not cancel your AvaTax account. If you want to cancel this account, then you need to contact your AvaTax customer account manager.

To deactivate Avalara AvaTax:

  1. From your Shopify admin, go to Settings > Taxes.

  2. In the Tax services section, click Deactivate.

Your taxes are calculated using Shopify's built-in tax engine.

Reactivate Avalara AvaTax

If you deactivated Avalara AvaTax, but now you want to use it again, then reactivate the service:

  1. From your Shopify admin, go to Settings > Taxes.
  2. Click Reactivate and review your settings.

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