Two-step authentication using an authenticator app

To activate two-step authentication with an authenticator app, you need to install an authenticator app on your mobile device, such as a smartphone or other mobile device that uses an iOS, Android, or Windows operating system

Before you begin

Install an authenticator app on your mobile device. The app can scan QR codes and retrieve authentication data for you. Review the following list of authenticator apps:

• Google Authenticator (Android/iPhone)
• Duo Mobile (Android/iPhone)
• Amazon AWS MFA
• Authenticator (Windows/Android/iPhone)

When you install an authenticator app, make sure that you follow its instructions carefully. Shopify Support can't help you to install these third-party apps on your mobile devices. After your app is downloaded and set up, you can activate the feature in Shopify.

Activate an authenticator app in Shopify

1. From your Shopify admin, click your store name in the topbar.

2. Click Manage account > Security.

3. In the Two-step authentication section, click Turn on two-step.

4. Enter your password, and then click Next.

5. From the Authentication method list, select Authenticator app.

6. Using your authenticator app, scan the QR code.

7. Enter the six-digit code that is generated by your authenticator app, and then click Turn on.

8. Optional: Create a backup authentication method that you can use in case your primary authentication method is unavailable.

9. Save your recovery codes in case you're unable to use your primary or backup authentication method. Make sure that you store or save the recovery codes in multiple ways, including the following examples:

   • in a local file on your mobile device, tablet, laptop, or desktop computer
   • in a password manager platform, such as LastPass or 1Password
   • in a cloud storage location that you use
   • on a printed or handwritten document

Now when you try to log in, you require your mobile device for two-step authentication.