Add a backup authentication method
After you've set up your primary method of two-step authentication, you can set up one or more alternate authentication methods as backup. This is useful when your primary authentication method is unavailable.
In addition, built-in authenticators and some security keys can only be used on the specific device where you set up two-step authentication. If you plan to log in using multiple devices, then make sure that you set up alternate authentication methods to the Security key or Built-in authenticator methods as a backup. This ensures that you aren't prevented from logging in on those other devices.
Steps:
- From your Shopify admin, click your store name in the topbar.
Click Manage account > Security.
In the Two-step authentication section, click Add another method.
Enter your password, and then click Next.
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From the Authentication method list, select one of the following options:
Set up the backup two-step authentication according to the method that you selected.
Optional: Set up another backup method using this procedure.
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Save your recovery codes in case you're unable to use your primary or backup authentication method. Make sure that you store or save the recovery codes in multiple ways, including the following examples:
The next time you log in to your Shopify admin, you can select which authentication method to use.