Deactivating two-step authentication

You can deactivate two-step authentication. If you set up multiple authentication methods and you deactivate the primary method, then the next available backup method becomes the primary method.

If you decide to deactivate all methods of two-step authentication, then when you log in to your account, you're only prompted to enter your email address and your password. As a result, your account is less secure.

Caution

To use Shopify Payments to accept payments requires you to activate two-step authentication on your Shopify account. Two-step authentication helps prevent security breaches that can lead to misdirected payouts and other financial losses. Without two-step authentication activated, your account will be less secure and your payouts might be placed on hold.

Steps:

Desktop

1. From your Shopify admin, click your store name in the topbar.

2. Click Manage account > Security.

3. In the Two-step authentication section, click Remove next to the authentication method that you want to deactivate.

4. Enter your password, and then click Next.

iPhone

1. From your Shopify app, tap the icon next to your store name.
2. Tap your name.
3. Tap Manage account. It opens in your mobile browser.
4. Tap the Security tab.
5. In the Two-step authentication section, tap Remove next to the authentication method that you want to deactivate.
6. Enter your password, and then tap Next.

Android

1. From your Shopify app, tap the icon next to your store name.
2. Tap your name.
3. Tap Manage account. It opens in your mobile browser.
4. Tap the Security tab.
5. In the Two-step authentication section, tap Remove next to the authentication method that you want to deactivate.
6. Enter your password, and then tap Next.