Shopify charges on your bills

This page contains information about the Shopify-specific charges that display on the bills that you receive for your Shopify account.

Shopify subscription fees

Subscription fees depend on your plan and on the subscription billing period.

The Settings > Billing page of your Shopify admin provides a list of your paid subscriptions that have recurring charges. The list includes your Shopify plan subscription and any other subscriptions such as your app subscriptions. App subscriptions that are currently on a free trial are also listed, but apps that have a free subscription plan aren't listed.

You can manage your paid subscriptions from the list of your paid subscriptions. If you have multiple stores, then you can only manage subscriptions one store at a time.

View your paid subscription fees in your Shopify admin

  1. From your Shopify admin, go to Settings > Billing.

  2. In the Subscriptions section, click View all subscriptions.

  3. To view information about your Shopify plan subscription, click Manage next to the subscription. You go to the Plan page in your Shopify admin.

  4. To manage an app, click Manage next to the subscription. Either of the following occurs:

    • If you select a Shopify app subscription, then you go to the relevant page in your Shopify admin.
    • If you select a third-party app subscription, then you go to the settings page for that app.

Shopify Shipping label fees

Shopify Shipping labels and label price adjustments are charged to the credit card that's on file for your Shopify account. Any shipping insurance that you purchase or shipping adjustments that a shipping carrier charges you are also billed through your Shopify account. All Shopify Shipping charges are billed in USD.

Shipping fees are charged separately from your Shopify subscription. If you cancel a shipping label, then its cost is refunded as a credit towards future label purchases. The cost isn't reimbursed directly to your Shopify account.

Each country has different tax rules for shipping fees. To check how your country charges taxes on shipping fees, refer to Taxes on shipping labels.

Shopify Shipping billing thresholds

Shipping label charges are based on billing thresholds. When you spend a certain amount on shipping labels within your billing cycle, you're invoiced and charged immediately.

If you reach your daily billing threshold, then you can continue purchasing labels until you reach an additional 10% beyond your threshold. After the invoice is processed, your threshold is reset. If you don't reach the threshold within your billing cycle, then the shipping label charges are added to your monthly Shopify subscription bill. Find out more about Billing thresholds and buying shipping labels.

You can check your account's threshold amount in the Bills section of the Settings > Billing page in your Shopify admin. Any purchases made at this time are included in your next bill. Learn more about Shopify Shipping billing.

Shopify Tax transaction fees

Tax transaction fees are applied to applicable orders using Shopify Tax and are charged separately from your Shopify subscription. Shopify Tax is available to all merchants that sell to customers in the United States, European Union, or United Kingdom. Learn more about Shopify Tax transaction fees.

Shopify Email

Shopify Email is available on the Basic, Shopify, Advanced, and Plus plans. All stores on these plans have 10,000 free emails to send at the beginning of every month. After you send 10,000 emails, charges apply.

Any additional email costs are displayed in the breakdown of your Shopify bill as Marketing emails. For further details about the cost of each email activity, click View details in the Settings > Billing section of your Shopify admin.

Can’t find the answers you’re looking for? We’re here to help.