Managing your billing information

Your bills are paid using your primary payment method. Available payment methods include credit card, co‑branded debit card, Shopify Balance in some regions, and PayPal in some regions.

View your upcoming bill

You can view any extra charges that will be included in your upcoming bills in the Billing settings page in your Shopify admin. To learn more about how you're billed for these charges, refer to About billing thresholds.

Steps:

  1. Navigate to your Billing page:

    • United States: From your Shopify admin, go to Finances > Billing.
    • All other countries: From your Shopify admin, go to Settings > Billing.
  2. In the Bills section, click View details.

View all your billing history

Steps:

  1. Navigate to your Billing page:

    • United States: From your Shopify admin, go to Finances > Billing.
    • All other countries: From your Shopify admin, go to Settings > Billing.
  2. In the Bills section, under Recent bills, click View all billing history.

View all charges in a specific time frame

Your bill shows all charges against your Shopify account including subscription fees, app charges, and third-party transaction fees.

Steps:

  1. Navigate to your Billing page:

    • United States: From your Shopify admin, go to Finances > Billing.
    • All other countries: From your Shopify admin, go to Settings > Billing.
  2. Click View Shopify account summary.

  3. On the Account summary page, click View full statement.

  4. Select a time frame using the date picker to view all charges within that time frame.

Export billing history

If you want to view or save your billing history, then you can export bills to a CSV file.

Steps:

  1. Navigate to your Billing page:

    • United States: From your Shopify admin, go to Finances > Billing.
    • All other countries: From your Shopify admin, go to Settings > Billing.
  2. In the Bills section, click View all billing history.

  3. You can export bills in three ways:

    1. Select specific bills by using the checkbox, then clicking Export CSV file.
    2. Export all bills on the current page by clicking Export CSV file, then selecting Current Page.
    3. Export all bills within a date range by clicking Export CSV file, then selecting Invoices by date. You can select any date range within the last two years.
  4. Select a CSV file format, then click Export invoices.

You receive the CSV file in an email sent to the email address that is associated with your login.

Payment methods for your Shopify bills

Depending on which region you are in, you can use the following payment methods to pay your Shopify bills.

Credit cards and co‑branded debit cards

You can pay for your Shopify bills (one-time or recurring) using a valid credit card from Mastercard, Visa, or American Express. Your credit card needs to allow for recurring payments.

Alternatively, you can use a debit card that is co‑branded with Mastercard, Visa, or American Express. If you use a co‑branded debit card to pay your Shopify bills, then it must meet the following requirements:

  • The card must have international capabilities.
  • The card must be set up to accept recurring transactions.

If your co‑branded debit card doesn't have these capabilities or if you're not sure, then you must contact the financial institution that issued the card for assistance.

Considerations for credit cards and co‑branded debit cards

Review the following considerations for using credit cards and co‑branded debit cards in specific countries and regions.

  • If you are based in France, then you need to use a credit card or a deferred debit card to pay for your Shopify subscription. If you are unsure which type of card you have, then contact your bank.
  • If you are based in India, then you can't use a RuPay card to pay for your Shopify bills.
  • If you are based in Brazil, then you must use an international, not national, Visa or Mastercard. Verify that your card is branded as Internacional.

Shopify Balance

If you have a Shopify Balance account, then you can use your Shopify Balance card to pay your Shopify bills.

Get your card information from your Shopify Balance account page and then enter it as a payment method on your Billing page in your Shopify admin.

PayPal

You can pay for your Shopify bills (one-time or recurring) using PayPal. When you pay for your bills using PayPal, you can use PayPal balance, bank accounts, debit cards, or credit cards that are associated with your PayPal account.

ACH debits

If you're based in the United States, are on the Shopify Plus plan, and have a USD bank account that accepts Automated Clearing House (ACH) debits, then you can verify your account to serve as your primary payment method. Check with your bank to see if your account accepts ACH debits.

Update your billing information

Your billing information includes your Shopify bill payment methods and your billing address.

Most of the fees charged by Shopify are recurring payments. Recurring payments occur on a regular cycle. These billing cycles vary and are not all in sync unless, for example, you start on a plan with 30-day billing and install all of your apps on the same day.

Update or change your payment method card

You can add a new payment method card, or update your existing card's information at any time in your Shopify admin. Available card payment methods include credit card, co‑branded debit card, and if available in your region, your physical or virtual Shopify Balance card.

Steps:

  1. Navigate to your Billing page:

    • United States: From your Shopify admin, go to Finances > Billing.
    • All other countries: From your Shopify admin, go to Settings > Billing.
  2. In the Payment methods section, do either of the following:

    • If credit card is the only available payment method, then click Replace credit card.
    • If multiple payment methods are available, click the ... button beside the payment method that you want to change, and then click Replace.
  3. Enter the required information.

  4. Click Replace credit card.

Change your billing address

If you change the address that's associated with your credit card or co-branded debit card, then make sure that you update your billing information.

Steps:

  1. Navigate to your Billing page:

    • United States: From your Shopify admin, go to Finances > Billing.
    • All other countries: From your Shopify admin, go to Settings > Billing.
  2. In the Payment methods section, do either of the following:

    • If credit card is the only available payment method, then click Replace credit card.
    • If multiple payment methods are available, click the ... button beside the payment method that you want to change, and then click Replace.
  3. Enter the required information, including your new billing address.

  4. Click Replace credit card.

Update your billing period

The billing period, or billing cycle, is the length of time between bills. You can increase this time interval, but you can't choose which day of the month you receive the bill on. The default billing cycle is every 30 days, and the price associated with your store's Shopify subscription plan is included in the bill issued at the end of each cycle.

If the option is available for your plan, then you can earn a discount by agreeing to a longer billing cycle.

You need to be the store owner or a staff member with the Manage plan permission to update your billing period.

Steps:

  1. Log in to your store.

  2. From your Shopify admin, click Settings, and then click Plan.

  3. Click Change plan.

  4. Click Change your billing period. If you don't see the Change your billing period button, then you can't increase the billing cycle for your current plan. If you don't see the link, find the plan that you're on, and then click Choose plan.

  5. When the billing options are shown, select the billing cycle that you want.

  6. Review the description of the credit card charges that you're agreeing to.

  7. Click Confirm changes to accept the new agreement.

Adding or replacing a bank account

Adding or replacing a bank account is a two-step process. First, you add your bank account information. Then you verify your bank account.

Step 1: Add or replace your bank account information

  1. From your Shopify admin, go to Finances > Billing.

  2. In the Payment methods section, do either of the following:

    • To add a new bank account, click Add payment method.
    • To replace a bank account, click the ... button beside the bank account, and then click Replace.
  3. If necessary, from Payment method type, select Bank account.

  4. Enter the account and routing numbers for the bank account that you want to verify.

  5. Enter the store owner's name, and designate the account type as Private or Business.

  6. Click Start verification.

In 1 to 3 business days, Shopify deposits two small amounts (less than $1.00) to your bank account. After these deposits are made to your account, you need to verify your bank account.

Step 2: Verify your bank account

  1. In the Payment methods section, click Complete verification.

  2. Enter the two amounts that were deposited in to your bank account.

  3. If you want to make the verified account your primary payment method, then check Make this bank account my primary payment method.

  4. Click Complete verification.

If verification is successful, then the bank account is listed in the Payment methods section.

If the verification fails, then a message appears above the failed bank account that states that verification for your bank account was unsuccessful. You can either replace or remove the failed bank account. Contact your bank to learn more before trying again.

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