Managing payment methods for your Shopify bills

This page provides instructions on how to manage the payment methods that you use to pay the bills on your Shopify account. You can also add a backup payment method, and change your billing address.

Add a payment method

If you didn't select a Shopify subscription plan and add a payment method when you first created your Shopify store, then you can add a new payment method with the following steps. Depending on your location, you might be able to add more than one payment method for your Shopify billing account.

Steps:

1. From your Shopify admin, go to Settings > Billing.

2. Click Billing profile.

3. Click Add payment method.

4. Set up your payment method by doing either of the following:

   • Follow the steps for setting up the payment method that's available to you.
   • In the Payment method type drop-down menu, select the payment method that you want to use, and then follow the steps for setting up and adding your payment method.

Update or change a card payment method

You can change your payment card or update your existing payment card's information at any time in your Shopify admin. Learn more about available payment methods.

Steps:

1. From your Shopify admin, go to Settings > Billing.

2. Click Billing profile.

3. In the Payment methods section, click … > Replace for the payment card that you want to update or change.

4. In the Replace credit card dialog, enter the required information.

5. Click Replace credit card.

Adding a backup payment method

If you have multiple payment methods set up in your Shopify admin, then a backup payment method is automatically set for you. The backup payment method is used when your main payment method doesn't work.

Managing your primary and backup payment methods

If you have three or more payment methods set up in your Shopify admin, then you can choose which one to use as your main payment method and which one to use as a backup payment method. The following are examples of what you could do to manage your payment methods in your store's Billing profile:

• Set a primary payment method: Click … > Make primary to set a payment method as your new primary payment method.
• Remove a payment method: Click … > Delete to remove any payment methods that you no longer want to use.
• Add a payment method: If it's available as an option, click Add payment method to add a new payment method on your account.

If you have only two payment methods set up in your Shopify admin, then you can switch between them. When you switch your backup payment method to be the new primary payment method, the previous primary method automatically becomes your backup method.

Incompatibility considerations for backup payment methods

If you meet one or more of the following conditions, then you can't add a backup payment method. Review the following considerations:

• Your store is on the Plus plan.
• You make manual payments.
• You have only one other payment method, which is your Shopify Balance card.

Delete an additional payment method

To delete a payment method, you need to have another payment method on file, such as a credit card or PayPal account. If you have only one payment method on file, then you can't delete it.

Steps:

1. From your Shopify admin, go to Settings > Billing.

2. Click Billing profile.

3. In the Payment methods section, click … > Delete for the payment method that you want to delete.

4. Click Delete.

Change your billing address

If you change the address that's associated with your credit card or co-branded debit card, then update your billing information.

Steps:

1. From your Shopify admin, go to Settings > Billing.

2. Click Billing profile.

3. In the Payment methods section, click … > Replace for the credit card or co-branded debit card payment method that you want to change the billing address for.

4. In the Replace credit card dialog, enter the required information, including your new billing address.

5. Click Replace credit card.