Shopify's subprocessors for customer personal data

Shopify subprocessors

Customer personal data is initially processed by Shopify International Limited (Ireland), Shopify Inc. (Canada), or Shopify Commerce Singapore Pte. Ltd. (Singapore), depending on the location of the data subject. Customer personal data might then be transferred to other Shopify entities for storage and as necessary to provide our services. Transfers to Shopify entities will be covered by Binding Corporate Rules, once approved. For more information about cross-border transfers, download the Shopify & Data Transfers whitepaper (in English).

Core subprocessors are subprocessors that we can't offer our services without. Additional subprocessors are subprocessors that might process customer personal data if those additional services are used by a merchant. For example, Shopify Capital Inc. might only process a merchant's customer personal data if the merchant participates in our Shopify Capital program.

Core Shopify subprocessors

Core subprocessers
Subprocessor Service Provided Corporate Headquarters Data Processed
Shopify Inc. Providing and improving the Shopify platform and other related services Canada Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify International Limited Providing and improving the Shopify platform and other related services Ireland Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify (Australia) Pty. Ltd. Providing and improving the Shopify platform and other related services Australia Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce India Pvt. Ltd. Providing and improving the Shopify platform and other related services India Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify (Japan) 株式会社 Providing and improving the Shopify platform and other related services Japan Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce Singapore Pte. Ltd. Providing and improving the Shopify platform and other related services Singapore Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify UK Ltd. Providing and improving the Shopify platform and other related services United Kingdom Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce New Zealand Ltd. Providing and improving the Shopify platform and other related services New Zealand Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy

Additional Shopify subprocessors

Additional subprocessers
Subprocessor Service Provided Corporate Headquarters Data Processed
Shopify Capital Inc. Providing and improving the Shopify Capital service USA Platform data as needed to provide Capital service
Shopify (USA) Inc. Providing the Shopify Inbox applications, and providing and improving the Shopify platform and other related services USA Platform data as needed to provide Shopify Inbox
Oberlo UAB Providing the Oberlo application Lithuania Platform data as needed to provide Oberlo
Guangzhou Oberlo Information Science and Technology, Co., Ltd. Providing the Oberlo application China Platform data as needed to provide Oberlo
Shopify Commerce Germany GmbH Providing the Oberlo application Germany Platform data as needed to provide Oberlo

Third-party subprocessors

Shopify might also use third-party subprocessors in order to provide our services. Core subproccessors are those that we can't offer our service without. Additional subprocessors might apply if additional services are used. For example, our fulfillment subprocessors will only process information if our Shopify Fulfillment Network is used. Transfers to third-party subprocessors are conducted under contract, as described in the Shopify & Data Transfers whitepaper.

Core third-party subprocessors

Core subprocessers
Subprocessor Service Provided Corporate Headquarters Data Processed
Amazon AWS Cloud hosting USA Information associated with delivery of website content
Bugsnag Error logging USA Customer personal data if necessary to log errors
Cloudflare Load balancing and DDoS protection USA All platform data
Fastly Content delivery USA Information associated with delivery of website content
Google Maps Mapping delivery USA Personal data necessary to surface mapping functionality
Google Cloud Platform Cloud hosting USA All platform data
Mode Data analysis USA All platform data
ServerCentral Content delivery USA Information associated with delivery of website content
Splunk Internal logging USA Customer personal data necessary for internal logging

Additional third-party subprocessors

Additional subprocessers
Subprocessor Service Provided Corporate Headquarters Data Processed
Brandfox LLC Fulfillment services USA Personal data to provide shipping and fulfillment services
ITS Logistics LLC Fulfillment services USA Personal data to provide shipping and fulfillment services
Port Logistics Group, Inc. Fulfillment services USA Personal data to provide shipping and fulfillment services
Sauceda Industries LLC Fulfillment services USA Personal data to provide shipping and fulfillment services
ShipHero, LLC Fulfillment services USA Personal data to provide shipping and fulfillment services
Whiplash Merchandising, Inc. Fulfillment services USA Personal data to provide shipping and fulfillment services
SalesForce Fulfillment services USA Personal data to provide shipping and fulfillment services
MailGun Email transmission USA Personal data necessary to provide Shopify Email or abandoned cart functionality
SendGrid Email transmission USA Personal data necessary to provide Shopify Email
Twilio External communications USA Personal data necessary to provide SMS functionality

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