Shopify's subprocessors for customer personal data

Shopify subprocessors

Customer personal data is initially processed by Shopify International Limited (Ireland), Shopify Inc. (Canada), or Shopify Commerce Singapore Pte. Ltd. (Singapore), depending on the location of the data subject. Customer personal data might then be transferred to other Shopify entities for storage and as necessary to provide our services. Transfers to Shopify entities will be covered by Binding Corporate Rules, once approved. For more information about cross-border transfers, download the Shopify & Data Transfers whitepaper (in English).

Core subprocessors are subprocessors that we can't offer our services without. Additional subprocessors are subprocessors that might process customer personal data if those additional services are used by a merchant. For example, Shopify Capital Inc. might only process a merchant's customer personal data if the merchant participates in our Shopify Capital program.

Core Shopify subprocessors

Core subprocessers

Subprocessor	Service Provided	Corporate Headquarters	Data Processed
Shopify Inc.	Providing and improving the Shopify platform and other related services	Canada	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify International Limited	Providing and improving the Shopify platform and other related services	Ireland	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify (Australia) Pty. Ltd.	Providing and improving the Shopify platform and other related services	Australia	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce India Pvt. Ltd.	Providing and improving the Shopify platform and other related services	India	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify (Japan) 株式会社	Providing and improving the Shopify platform and other related services	Japan	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce Singapore Pte. Ltd.	Providing and improving the Shopify platform and other related services	Singapore	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify UK Ltd.	Providing and improving the Shopify platform and other related services	United Kingdom	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy
Shopify Commerce New Zealand Ltd.	Providing and improving the Shopify platform and other related services	New Zealand	Platform data as needed to provide platform functionality and customer service, as described in the Shopify Privacy Policy

Additional Shopify subprocessors

Additional subprocessers

Subprocessor	Service Provided	Corporate Headquarters	Data Processed
Shopify Capital Inc.	Providing and improving the Shopify Capital service	USA	Platform data as needed to provide Capital service
Shopify (USA) Inc.	Providing the Shopify Inbox applications, and providing and improving the Shopify platform and other related services	USA	Platform data as needed to provide Shopify Inbox
Oberlo UAB	Providing the Oberlo application	Lithuania	Platform data as needed to provide Oberlo
Guangzhou Oberlo Information Science and Technology, Co., Ltd.	Providing the Oberlo application	China	Platform data as needed to provide Oberlo
Shopify Commerce Germany GmbH	Providing the Oberlo application	Germany	Platform data as needed to provide Oberlo

Third-party subprocessors

Shopify might also use third-party subprocessors in order to provide our services. Core subproccessors are those that we can't offer our service without. Additional subprocessors might apply if additional services are used. For example, our fulfillment subprocessors will only process information if our Shopify Fulfillment Network is used. Transfers to third-party subprocessors are conducted under contract, as described in the Shopify & Data Transfers whitepaper.

Core third-party subprocessors

Core subprocessers

Subprocessor	Service Provided	Corporate Headquarters	Data Processed
Amazon AWS	Cloud hosting	USA	Information associated with delivery of website content
Bugsnag	Error logging	USA	Customer personal data if necessary to log errors
Cloudflare	Load balancing and DDoS protection	USA	All platform data
Fastly	Content delivery	USA	Information associated with delivery of website content
Google Maps	Mapping delivery	USA	Personal data necessary to surface mapping functionality
Google Cloud Platform	Cloud hosting	USA	All platform data
Mode	Data analysis	USA	All platform data
ServerCentral	Content delivery	USA	Information associated with delivery of website content
Splunk	Internal logging	USA	Customer personal data necessary for internal logging

Additional third-party subprocessors

Additional subprocessers

Subprocessor	Service Provided	Corporate Headquarters	Data Processed
Brandfox LLC	Fulfillment services	USA	Personal data to provide shipping and fulfillment services
ITS Logistics LLC	Fulfillment services	USA	Personal data to provide shipping and fulfillment services
Port Logistics Group, Inc.	Fulfillment services	USA	Personal data to provide shipping and fulfillment services
Sauceda Industries LLC	Fulfillment services	USA	Personal data to provide shipping and fulfillment services
ShipHero, LLC	Fulfillment services	USA	Personal data to provide shipping and fulfillment services
Whiplash Merchandising, Inc.	Fulfillment services	USA	Personal data to provide shipping and fulfillment services
SalesForce	Fulfillment services	USA	Personal data to provide shipping and fulfillment services
MailGun	Email transmission	USA	Personal data necessary to provide Shopify Email or abandoned cart functionality
SendGrid	Email transmission	USA	Personal data necessary to provide Shopify Email
Twilio	External communications	USA	Personal data necessary to provide SMS functionality