Shopify Capital FAQ
You can find the answers here to frequently asked questions about Shopify Capital.
How long does it take to receive funding from Shopify Capital?
After you've looked at your funding offers and requested the best one for you, you'll find out whether your request is approved within 2-5 business days. If your request is approved, then you could receive the funding in your bank account as soon as the next business day.
Can anyone apply for funding from Shopify Capital?
No. If you're eligible to request funding, then you're invited to view your funding options. Only merchants who are offered funding can request funding from Shopify Capital.
How do I know if I'm eligible for funding?
If Shopify Capital has found that you're eligible to request funding, then you'll receive an email and a message in your Shopify admin inviting you to view your funding offers. If you haven't been invited to view your funding options, then you're not currently eligible for funding.
How does Shopify Capital decide whether I'm eligible to request funding?
Currently, the main criteria for eligibility include:
- Your store is located in the United States.
- Your business has a low risk profile.
- Your store has Shopify Payments or another third-party payment provider enabled.
- Your store processes a certain amount of GMV.
Shopify Capital is continuously assessing stores and making offers of funding. If your store isn't eligible now, then it might be in the future.
How long is my offer valid?
Shopify Capital funding offers are generally valid for 30 days but are constantly reassessed. A funding offer can increase, decrease, or be revoked at any time.
What happens if my offers expire?
If a funding offer expires, then you can't request that funding offer anymore and it is removed from your Capital page. If you are still eligible for other funding offers, then they are displayed in place of the expired offer. If you're currently not eligible for any funding offers, then none are displayed on the Capital page.
How much might Shopify Capital offer?
Shopify Capital is currently offering funding amounts between $200 and $500,000 USD.
Can I negotiate my funding offers?
No. The terms of your funding options are determined by Shopify Capital's underwriting process, and they can't be negotiated or adjusted.
Can I get additional funding?
Possibly. After receiving funding from Shopify Capital, some merchants are eligible to secure more funding. If this is the case for you, then you're notified by email.
Why was my offer revised after I requested funding?
There are two stages to the Shopify Capital underwriting process. The first stage is automated, during which you were flagged as potentially eligible for certain offers of funding. During the second stage, the Shopify Capital team looked at your request and found that you aren't eligible for the offers that were automatically shown to you. They revised the offers available for you to choose from to tailor the offer to your business needs.
Why was my request for funding refused?
There are two stages to the Shopify Capital underwriting process. The first stage is automated, during which you were flagged as potentially eligible for certain offers of funding. During the second stage, the Shopify Capital team looked at your request and found that you aren't eligible for funding at this time. If this changes, then you'll be invited to view your funding offers again.