User activity and login history

You can monitor user management related activity in your store or organization, as well as the most recent login history for users in your Shopify admin.

Only eligible users can access user activity.

User management activity log

The user management activity log records events related to user activity. For example, when a user or user role is created, edited or deleted. You can monitor user management related activity in your store or organization in the User management activity log in the Users > Security page of your Shopify admin settings.

The user management activity log overview has the following information.

Description of the user management activity log
ColumnDescription
EventA description of the action taken by the user. For example, "The user was assigned the Merchandiser role."
ResourceThe area affected by the action. For example Users.
DateA timestamp of when the even occurred, including the timezone. For example, 6/27/2024, 11:16 AM EST.
UserThe name of the user.

Steps:

  1. From your Shopify admin, go to Settings > Users > Security.

  2. In the User management activity log section, click View.

  3. Optional: To view more details about the event, click the event.

View login history

You can review the login history of any user in your store or organization. Staff members can review their individual login histories as well. You should review user login histories periodically to verify that there hasn't been access from unknown ISPs, locations, or IP addresses. This could be an indication that the staff member's account has been compromised.

Steps:

  1. From your Shopify admin, go to Settings > Users and permissions.

  2. Click the user's name.

  3. In the Recent access to store section, review the five most recent login sessions and the following information about each session:

    • date
    • IP address
    • ISP (internet service provider)
    • the staff member's location at login
    • web browser and operating system version, which you can review by hovering your cursor over the information symbol
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