Searching and filtering users
You can filter, search, or sort users from the Settings > Users index page of your Shopify admin.
User statuses in the Shopify admin
The following table describes the statuses that users in your store or organization can have for the Shopify admin.
| Category | Description |
|---|---|
| Active | This status applies to users who can log in to a store or organization, according to their assigned user roles. |
| Pending | This status applies to users who have been invited to join your store or organization, but haven't accepted yet. These users can't access any part of your store or organization until they accept their invitation. |
| Suspended | This status applies to users who can't access any of your stores or organization. |
| Inactive | This status applies to users who have requested access to your store, but haven't been accepted yet. |
| Requests | This status applies to collaborators who have requested access to your store, but haven't been accepted yet. |
Search and filter in the Shopify admin
You can filter the user list or search for a user from the Settings > Users page of your Shopify admin. You can filter your users in the following ways:
- Search by user name or email using the search bar.
- Filter by type using the User type drop-down menu option.
- Filter by role using the Role drop-down menu option.
- Filter by two-step authentication using the Security drop-down menu option.
- Filter by legacy access to migrate users to role-based access control using the Legacy access drop-down menu option.
Steps:
Desktop
From your Shopify admin, go to Settings > Users.
Click the
icon.Do any combination of the following actions:
- In the search bar, enter all or part of a user name or email address.
- Click Add filter +, click a filter option from the list, and then select filter value.
- Click Add filter + to add any additional filters.
iPhone
From the Shopify app, tap
> Settings.Tap Users.
Do any combination of the following actions:
- In the search bar, enter all or part of a user name or email address.
- Tap Add filter +, tap a filter option from the list, and then select filter value.
- Tap + to add any additional filters.
Android
From the Shopify app, tap
> Settings.Tap Users.
Do any combination of the following actions:
- In the search bar, enter all or part of a user name or email address.
- Tap Add filter +, tap a filter option from the list, and then select filter value.
- Tap + to add any additional filters.
Change the sort order of users
You can change the sort order of your user list on the Users index page of your Shopify admin settings. By default, users are listed in alphabetical order by name from A-Z.
| Sorting option | Value | Description |
|---|---|---|
| Last name | Sorted alphabetically from A-Z or Z-A. | This option displays users in alphabetical order by last name. By default, the user list is sorted by Last name: A-Z. |
| First name | Sorted alphabetically from A-Z or Z-A. | This option displays users in alphabetical order by first name. |
| Sorted alphabetically from A-Z or Z-A. | This option displays users in the order that the emails were created. By default, the file list is sorted by Date: Newest first. | |
| Status | Sorted alphabetically from A-Z or Z-A. | This option displays users grouped by status in alphabetical order of the status name. |
Steps:
Desktop
From your Shopify admin, go to Settings > Users.
Click the
icon, and then select an option from the list.
iPhone
From the Shopify app, tap
> Settings.Tap Users.
Tap the
icon, and then select an option from the list.
Android
From the Shopify app, tap
> Settings.Tap Users.
Tap the
icon, and then select an option from the list.