Role and permission requirements for managing users

User management for stores or organizations is limited to the organization or store owner, administrator roles for the Shopify admin, and users with specific POS permissions for the Point of Sale sales channel.

Eligibility requirements for user management

For stores on the Shopify Plus plan and for organizations, users exist at the organization level. The store owner and users with the Store user administrator role can manage users only for the store that they own or stores that they're assigned to. Learn more about the different permissions for administrator roles.

Shopify admin users

The following users can manage users in the Shopify admin:

• For single stores not on the Shopify Plus plan, the following types of users can manage users:
  • The store owner.
  • Users with the Administrator store role.
• For organizations, or for a store on the Shopify Plus plan, the following types of users can view and grant access requests:
  • The organization owner.
  • The store owner.
  • Users with the Organization administrator organization role.
  • Users with the Store user administrator organization role.

Point of sale users

Plan requirement

This feature is available only for locations that are currently on the Shopify POS Pro subscription.

The following types of users can manage POS staff from the Point of Sale channel or from the Shopify POS app:

• The store owner.
• The organization owner.
• POS staff with the Manage Point of Sale staff POS permission.