Go Digital Canada for Partners
As part of the Go Digital Canada program, Shopify has extended its free trial period to 90 days to give Canadian merchants extra time to set up their stores. To extend this offer to your client when you transfer a development store to them, select the Add a 90-day trial for the store option when you transfer ownership of the store.
This option is only available for stores with a Canadian store address. You can enter your client's store address in the Store address field when you create the development store.
If you entered an incorrect address when you created the development store, then you can update the store address through the Shopify admin.
If you select this option, then your client still must pick a plan and enter their payment details, but they aren't charged a subscription fee or transaction fees for 90 days. After the merchant picks a subscription plan for their store, they can make sales right away. The extended trial delays your first referral commission payment by 90 days.
Adding a trial during the transfer process
Before you transfer ownership of a development store to your client, make sure that you add them as a staff member and that they complete the staff account setup. After you transfer ownership to your client, you remain on the store as a collaborator but no longer have access to financial information.
You should also add your client's address to the store settings before you transfer ownership, especially if your client is based in a different country than you. In some cases, transferring a store with the wrong address can cause your client to be charged extra taxes on their Shopify invoice. To learn more about changing a store's address, refer to Set or change your legal business name and address.
If you want to switch a development store to a paid plan, but still be the store's owner, then choose a plan for the store through the Shopify admin.
If you switch to a Shopify Plus plan before changing ownership, then you become the organization owner as well as the store owner. The organization owner can't be changed through the Shopify admin, so you should consider transferring ownership before switching to a paid plan. To transfer organization ownership after switching to the Plus plan, contact Shopify Plus Support.
Log in to your Partner Dashboard, and click Stores.
Click Transfer ownership beside the development store that you want to transfer.
On the Transfer store ownership dialog, select the new owner from the list of eligible owners. If you haven't added your client as a staff member yet, then click Add a staff account and create a new account for your client before you continue. Your client must complete the staff account setup before you can transfer store ownership to them.
Optional: To grant your client an extended trial as part of the Go Digital Canada program, select Add a 90-day trial for the store.
When you're done, click Transfer store. The store now appears on the Stores page in your Partner Dashboard under the Managed tab. The new owner receives an email with instructions to create the account and select a plan. Until your client accepts the transfer, the store is paused. After the client begins paying for a Shopify subscription plan, you start to receive your recurring commission.
After you've transferred a store to your client, you can also send them the Merchant Handoff Kit. Make sure to provide them with information about:
- How they can access the store, including the URL (
- The Shopify plan that you recommend for them
- Anything else that you would recommend (such as apps to download, webinars to watch, or other resources to help them build their business)