Using protocol-independent URLs
Different web protocols might cause your store to behave unexpectedly for some users.
- Colors do not display correctly
- Some page elements or images do not appear
Your browser address bar shows a warning:
This might happen if some of your theme assets do not use protocol-independent URLs. These URLs are required if you want to load your site through a secure connection (
URL protocols look like
ftp://. A protocol-independent URL simply begins with
You might be loading your store through a secured connection (
https) if any of the following apply to you:
- you use the
.myshopify.comaddress as your primary domain
- you're a Shopify Plus merchant with custom SSL security on your store
- you've activated SSL for your online store.
For your store to load properly, all theme assets must use your store's secure protocol. You can make sure this by replacing the
http:// in their reference addresses with
Updating assets to use protocol-independent URLs
To make sure your assets work properly when when your store is viewed through a secure connection, search your theme files for the text
http://, and replace all instances of that text with
//. For example:
You can download your theme and use the Replace all feature in a text editor to replace the URL protocol in all your theme files. You can then upload your edited theme, and publish the imported theme that has protocol-independent URLs.
To find out which assets are not loading securely, you can check your browser console. The console should list the assets that are not loading properly.