Workflow messages

When a problematic condition occurs in your store, you want to know about it as soon as possible. You can add an action to any workflow that will result in sending you a message. For example, you can receive an email when you recieve a high risk order, so that you log into your store and review it. You can send messages to an email address, a Slack channel, or a web server (with HTTP requests).

To send a message in a workflow, select from one of the following actions:

  • Send emails: Use this action to send an email. These emails are automatically sent from flow@shopify.com. If you have trouble receiving emails from Flow, make sure that your email isn't filtering out emails from this address.

  • Send Slack messages: Connect your workflow to a Slack channel and then use this action to send messages to your Slack channels.

  • Send HTTP requests: Connect your workflow to a web server or URL and send HTTP requests. See Create workflows.

When you send a workflow message, it is often helpful to include details about the actual customer, order, or product involved. To do this, you need to use template variables.

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