Workflow messages

When a problematic condition occurs in your store, you want to know about it as soon as possible. You can add an action to any workflow that will result in sending you a message. For example, you can receive an email when you recieve a high risk order, so that you log into your store and review it. You can send messages to an email address, a Slack channel, or a web server (with HTTP requests).

To send a message in a workflow, select from one of the following actions:

  • Send emails: Use this action to send an email. These emails are automatically sent from If you have trouble receiving emails from Flow, make sure that your email isn't filtering out emails from this address.

  • Send Slack messages: Connect your workflow to a Slack channel and then use this action to send messages to your Slack channels.

  • Send HTTP requests: Connect your workflow to a web server or URL and send HTTP requests. See Create workflows.

When you send a workflow message, it is often helpful to include details about the actual customer, order, or product involved. To do this, you need to use template variables.

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