Manage your orders with Shopify Mobile

Note

These instructions are for the outdated Shopify Mobile app. For the best experience, upgrade to the Shopify app.

With Shopify Mobile you can view and manage all of your store's orders across all sales channels. Use the app to see which orders are still open, archive orders that are completed, and capture authorized payments. You can also enable push notifications to receive an alert on your phone when an order is placed with your store.

View an orders summary from the Dashboard

The Dashboard gives you a summary of recent orders at a glance, and shows the number of orders that are currently open.

The ORDERS field shows the number of orders that were placed with your store for the period that you're viewing, and the Open Orders field shows your store's total number of open orders:

Orders fields dashboard iphone
To view all of your store's open orders from the Dashboard screen, tap Open Orders:
Open orders screen iphone

View the Orders screen

From the Shopify Mobile Orders screen, you can view and manage your store's orders like you would from the Orders page of your Shopify admin.

From the Orders screen you can:

  • view an order's history screen
  • archive orders
  • mark orders as open
  • capture authorized payments.

To access the Orders screen:

  1. In Shopify Mobile, tap the button:
    Menu button iphone
  2. Tap Orders:
    Orders button iphone

From the Orders screen you can choose to manage orders individually or in bulk.

View an orders summary from the Dashboard

The Dashboard gives you a summary of recent orders at a glance, and shows the number of orders that are currently open.

The ORDERS field shows the number of orders that were placed with your store for the period that you're viewing, and the OPEN ORDERS field shows your store's total number of open orders:

Orders fields dashboard iphone

View the Orders screen

From the Shopify Mobile Orders screen, you can view and manage your store's orders like you would from the Orders page of your Shopify admin.

To access the Orders screen:

  1. In Shopify Mobile, tap the button:
    Menu button android
  2. Tap Orders:
    Orders button android

Filter orders

From the Shopify Mobile Orders screen, you can filter your store's orders to see only the orders that are open, unfulfilled, or unpaid. This makes it easy to view orders that need your attention or require a certain action.

To filter your store's orders:

  1. In Shopify Mobile, go to the Orders screen.
  2. Tap All Orders:
    All orders android
  3. Tap Open, Unfulfilled, or Unpaid to select which orders you want to view:
    Order filters android

The Orders screen updates to display only the orders with the selected status:

Open orders android

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