Set up your domain with 1and1.com

If you've bought a domain from 1and1.com, you must reconfigure your DNS settings to point the domain at your Shopify-hosted storefront.

Before you begin

Before you follow these instructions, you should be familiar with the general procedure for modifying your DNS settings.

You can also read Understanding domains if you're not familiar with the concepts and terminology used here.

Configure your root domain

  1. Log in to your 1and1 account.

  2. In the Your domain section, click Manage Domain:

    Click manage domain
  3. Locate the domain that you want to redirect. In the Domain Settings section, click Edit DNS Settings:

    Click edit dns settings
  4. In the A/AAAA and CNAME Records section, select Other IP address:

    Click other ip address
  5. In the IPv4 Address box, type Shopify's IP address, 23.227.38.32:

    Add shopify ip address to ipv4 address
  6. Click Save.

  7. Confirm that you want to modify your DNS settings by clicking Yes:

    Click yes to confirm
  8. Claim your domain in Shopify.

Create a subdomain

After you've configured your root domain, you can set up subdomains. To do so, you need to create a subdomain, and then edit the CNAME record to make sure that it points to your store.

To create a subdomain:

  1. Log in to your 1and1 account.

  2. From the main dashboard, in the Your domain section, click Manage Domain:

    Click manage domain
  3. Locate the domain that you want to create a subdomain for, and click Manage Subdomains:

    Click manage subdomains
  4. Click Create Subdomain:

    Click create subdomain
  5. Enter the prefix for your subdomain. For example, you might choose shop, www, or store:

    Enter subdomain prefix
  6. Click Create Subdomain.

You've created a new subdomain. Now you need to edit your CNAME record to make sure that the subdomain points to your store.

Edit your CNAME record

After you've created a subdomain, you need to point it to your Shopify store by editing the CNAME record.

To edit your CNAME record:

  1. From the main dashboard, in the Your domain section, click Manage Domain:

    Click manage domain
  2. For the subdomain that you just created, and click the arrow to expand the menu:

    Click arrow to expand menu
  3. In the Subdomain Settings section, click Edit DNS Settings:

    Click edit dns settings in subdomain settings
  4. In the A/AAAA and CNAME Records section, select CNAME:

    Select cname
  5. In the Alias box, enter the .myshopify.com address that you chose for your Shopify store, for example, johns-apparel.myshopify.com (use your actual store name):

    Enter alias
  6. Check the box next to I am aware and accept that all current DNS settings, e-mail addresses and redirects will be disabled:

    Click checkbox to agree to current dns settings
  7. Click Save.

  8. Confirm that you want to modify your DNS settings by clicking Yes:

    Click yes to confirm
  9. Claim your domain in Shopify.

After you've claimed your domain, it can take up to 48 hours for changes to take effect. You can check the status of your domains to see if the changes have been applied.

Caution

If you are not able to edit your DNS records from within your domain provider's admin, you've probably pointed your domain's nameservers to a third party. To resolve this issue, you must contact your domain provider to have them point your domain's nameservers to their default nameservers.

Want to discuss this page?

Visit the Shopify Community

Ready to start selling online with Shopify?

Try it free