Set up your domain with Network Solutions

If you've bought a domain from Network Solutions, you must reconfigure your DNS settings to point the domain at your Shopify-hosted storefront.

Before you begin

Before you follow these instructions, you should be familiar with the general procedure for modifying your DNS settings.

You can also read Understanding domains if you're not familiar with the concepts and terminology used here.

Basic procedure

To configure your Network Solutions domain to point at your Shopify-hosted storefront, you must:

  1. Set up your A record.
  2. Set up your CNAME records.
  3. Claim your domain in your Shopify admin.

Set up your A record

To set up your A record with Network Solutions:

  1. Visit the Network Solutions Account Manager login page.

  2. Under the Log In to drop-down list, choose Manage My Domain Names:

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  3. Enter your credentials and click Login.

  4. Skip the ads. Click Continue to Account Manager if prompted:

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  5. Click Edit DNS:

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  6. Under the My Products & Services tab, click Change Where Domain Points:

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  7. Click the Advanced DNS radio button:

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  8. Click Continue.

  9. Click Edit A Records.

  10. Click the delete checkbox next to the www record (you will later add a CNAME record for the www subdomain):

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  11. Click Continue.

  12. Change the Numeric IP for @ (None) to Shopify's IP address:

  13. Confirm the changes, and acknowledge that they may take several hours to update.

Set up your CNAME records

To add a CNAME record for the www subdomain:

  1. Click Edit CNAME Records:

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  2. Under Alias, enter www.

  3. Click the Other Host radio button.

  4. Enter your web address in the Other Host text field:

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  5. Click Continue.

  6. Click Save Changes:

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If you want to add more subdomains, you can repeat this process at any time to add as many CNAME records as you need.

Claim your domain in your Shopify admin

When you have set up your A record and CNAME records, you need to claim your domain in your Shopify admin.

After you've claimed your domain, it can take up to 48 hours for changes to take effect. You can check the status of your domains here to see if the changes have been applied.


If you are not able to edit your DNS records from within your domain provider's admin, you've probably pointed your domain's nameservers to a third party. To resolve this issue, you must contact your domain provider to have them point your domain's nameservers to their default nameservers.

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