Forgot your password?

If you forget your login password, you can reset it.

To reset your password:

  1. Go to your Shopify login page.

  2. Click the question mark icon in the Password field:

    Click question mark
  3. Enter the email that you used to create your Shopify account and click Email instructions. You will receive an email with a link to reset your password.

  4. Click the link in the email.

    Note

    If the link doesn't work, type in your .myshopify.com store address and add /admin/auth/login to the end, for example, https://your-store-name.myshopify.com/admin/auth/login .

  5. Enter a new password and then confirm it.

  6. Click Reset password.

  7. Go back to your Shopify login page and log in with your new password.

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