Using Kit with SMS

You can text Kit from any of these countries:

  • Australia
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Hong Kong
  • Ireland
  • Israel
  • Mexico
  • Norway
  • Poland
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • USA

If you live in a country that isn't supported, then you can still talk to Kit with Facebook Messenger or Telegram.

Stop Kit from sending texts

If you don't want to receive messages from Kit anymore, then you can text stop or pause to temporarily stop Kit messages. When you're ready to start talking to Kit again, you can text start to re-enable messaging from Kit.

Troubleshooting

AT&T

If you use AT&T and Kit won't send you a confirmation number, then you might need to contact AT&T and ask them to allow 55643 to text your phone number.

Sprint

If you use Sprint and Kit won't send you a confirmation number, then you can text Allow 55643 to the number 9999. If this doesn't work, then you might need to contact Sprint and ask them to allow 55643 to text your phone number.

Want to discuss this page?

Visit the Shopify Community

Ready to start selling online with Shopify?

Try it free