Configuring Shopify Payments

Set up notifications and fraud prevention

To set up notifications and fraud prevention for Shopify Payments:

  1. In the Shopify Payments section, click Edit:

    The Edit button for Shopify Payments
  2. Select the notification and fraud prevention setting that you want:

    The checkboxes for Notifications and Fraud prevention
  3. Click Save.

Here’s the information you need to decide whether you want the boxes checked off or not:

Notifications

By default, Shopify will send you an email whenever a new payout is sent to your bank account. The email includes the amount paid, and a link to the payout in your shop, so you can review the included order and customer details. You can turn these emails on or off at your convenience here in your Shopify Payments settings.

Fraud prevention

Shopify Payments can do enhanced risk analysis checks to let you know if an order is potentially fradulent. Shopify Payments has two fraud filters that you can choose to enable, AVS and CVV:

Address Verification System (AVS)

AVS compares the numeric part of the customer’s billing address and zip code to the information on file with the credit card issuer. This helps reduce a significant amount of fraud, because unauthorized users might not have the billing address information for the credit card they’ve stolen.

Card Verification Value (CVV)

The CVV is a 3 or 4 digit number on the back of the customer’s credit card. Credit card companies prohibit the storage of the CVV code, so asking for the CVV is a way of ensuring that a customer has the card physically in their possession. Credit card information stolen from a merchant database is also less useable, because it shouldn't contain CVV information.

Edit bank account information

If you change banks, or need to update your bank account details for some reason, you can do this easily from within the Shopify Payments settings. You can't use prepaid bank cards as bank account credentials to receive payouts from Shopify Payments.

  1. In the Shopify Payments section, click Edit:

    The Edit button for Shopify Payments
  2. In the Bank account box, click edit:

    The edit link for the bank account you use for Shopify Payments
  3. Enter your bank account information.

  4. Click Save.

Caution

You can't use prepaid bank cards as bank account credentials to receive payouts from Shopify Payments.

Edit customer billing statement

You can change the statement that appears on your customer's credit card bill when they make a purchase on your store. Consider putting the name of your store, so your customers know what the credit card charge was for. You can also add your phone number so that customers can call you if there is a problem.

  1. In the Shopify Payments section, click Edit:

    The Edit button for Shopify Payments
  2. Under the "Customer billing statement" box, click edit:

    The edit link for the bank account you use for Shopify Payments
  3. Enter the billing statement and your phone number.

  4. Click Save.

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