Configuring Shopify Payments

Note

Shopify Payments is available only to stores in the United States, Puerto Rico, Canada, the United Kingdom, Ireland, and Australia. It is not available to US territories except Puerto Rico.

Set up notifications and fraud prevention

  1. From your Shopify admin, click Settings, then click Payments (or press G S P).

  2. Click the Edit button next to "Using: Shopify Payments".

    Edit gateway

A menu will drop-down with additional settings for you to configure:

Using shopify payments details

Here’s the information you need to decide whether you want the boxes checked off or not:

Notifications

By default, Shopify will send you an email whenever a new payout is sent to your bank account. The email includes the amount paid, and a link to the payout in your shop, so you can review the included order and customer details. You can turn these emails on or off at your convenience here in your Shopify Payments settings.

Fraud prevention

Shopify Payments two fraud filters, CVV and AVS.

Address Verification System (AVS)

AVS compares the numeric part of the customer’s billing address and zip code to the information on file with the credit card issuer. This helps reduce a significant amount of fraud, because unauthorized users might not have the billing address information for the credit card they’ve stolen.

Card Verification Value (CVV)

The CVV is a 3 or 4 digit number on the back of the customer’s credit card. Credit card companies prohibit the storage of the CVV code, so asking for the CVV is a way of ensuring that a customer has the card physically in their possession. Credit card information stolen from a merchant database is also less useable, because it shouldn't contain CVV information.

Caution

Shopify Payments does not support AVS or CVV checks in Australia.

Edit bank account information

If you change banks, or need to update your bank account details for some reason, you can do this easily from within the Shopify Payments settings. You can't use prepaid bank cards as bank account credentials to receive payouts from Shopify Payments.

Caution

For your security, only the account owner can edit your store's Shopify Payments banking information.

  1. From your Shopify admin, click Settings, then click Payments (or press G S P).

  2. Click the Edit button next to "Using: Shopify Payments".

  3. Under the "Bank account" box, click edit:

    Using edit bank account

    This opens a pop-up for you to configure:

    Using edit payments account
  4. Update your information and click Save.

Caution

You can't use prepaid bank cards as bank account credentials to receive payouts from Shopify Payments.

Edit customer billing statement

  1. From your Shopify admin, click Settings, then click Payments (or press G S P).

  2. Click the Edit button next to "Using: Shopify Payments".

  3. Under the "Customer billing statement" box, click edit:

    Using edit support info

    This opens another pop-up for you to configure:

    Using edit payments account 2
  4. Update your information and click Save

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