Issue free gift cards

Gift cards are a useful customer appreciation and promotional tool. You can issue gift cards for this purpose directly within Shopify.

Issue a gift card

  1. From your Shopify admin, click Products, then click Gift Cards (or press G P G):

    Click Products then Gift Cards

  2. Click the Issue gift card button:

    Issue gift card button

    A modal dialog titled Issue a new gift card will open:

    Issue gift card modal
  3. Select the Initial Value of the card. Use the input field on the right-hand side to specify a custom amount.

  4. If you wish to associate the gift card with an existing customer, type the name or email address of the customer into the search box to look up their account.

  5. Use the Note text area to include a reason why the gift card was issued. The note is visible when viewing the gift card in your Shopify admin, but is not visible to the customer.

  6. Click the Issue a new gift card button to create the gift card.

  7. Click Done

    Issue gift card modal success

Issued gift card information

You can take a look at the details of any of your issued gift cards:

  1. From your Shopify admin, click Products, then click Gift Cards (or press G P G):

    Click Products then Gift Cards

  2. Click the name of the issued gift card to view its information. This includes:

  • Balance
  • Creation date
  • Expiration date
  • The last date on which the gift card is valid (click the link to change this.)
  • Note
  • History

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