Issue free gift cards

Gift cards are a useful customer appreciation and promotional tool. You can issue gift cards for this purpose directly within Shopify.

Issue a gift card

  1. From your Shopify admin, click Products, then click Gift Cards (or press G P G):

    Click Products then Gift Cards

  2. Click Issue gift card:

    Issue gift card button

  3. In the Issue gift card dialog, select the Initial value of the card. Click Other to specify a custom amount.

  4. If you want to associate the gift card with an existing customer, type the name or email address of the customer into the search box:

    Issue gift card customer

  5. If you want the gift card to expire, click the Expiry date section, and select a date.

  6. In the Note sesction, enter a reason why the gift card was issued. The note is visible when viewing the gift card in your Shopify admin, but is not visible to the customer.

  7. Click Issue gift card:

    Issue gift card click

  8. Click Done:

    Issue gift card modal success

Issued gift card information

You can view the details of any of your issued gift cards.

To view issued gift card details:

  1. From your Shopify admin, click Products, then click Gift Cards (or press G P G):

    Click Products then Gift Cards

  2. Click the name of the issued gift card to view its information:

    Issued gift card details

  3. On the issued gift card's page, you can view the card's:

  • balance
  • creation date
  • expiration date
  • the last date on which the gift card is valid (click the link to change this.)
  • notes
  • history.

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