Customize gift card created notifications

Customers receive the gift card notification when an order is marked paid. They receive the order confirmation email when an order is created. Both notifications can be customized.

Gift card created email

When customers purchase a gift card, it will be delivered to the email address they provided when they purchased it. You can update the default email notification template.

  1. From your Shopify admin, click Settings, and then click Notifications.

  2. Click Gift card created:

    Gift card notification
  3. Update the template with your desired changes. You can use both the gift_card and shop Liquid variables within the Gift card created template.

  4. Save your changes.

Order confirmation email

You can customize the order confirmation email in many ways. For example, you can include the amount covered by gift cards in an order confirmation email if a customer has used one:

  1. From your Shopify admin, click Settings, and then click Notifications.

  2. Click Order confirmation.

    Customize order confirmarion for gift cards 4
  3. Replace the following:

    Shipping  : {{ shipping_price | money_with_currency }}{% endif %}
    Total     : {{ total_price | minus: gift_card_amount | money_with_currency }}
    
    

    with:

    Shipping  : {{ shipping_price | money_with_currency }}{% endif %}{% assign gift_card_applied = false %}{% assign gift_card_amount = 0 %}{% for transaction in transactions %}{% if transaction.gateway  == 'gift_card' %}{% assign gift_card_applied = true %}{% assign gift_card_amount = gift_card_amount | plus: transaction.amount %}{% endif %}{% endfor %}{% if gift_card_amount > 0 %}
    Gift cards: {{ gift_card_amount | times: -1 | money_with_currency }}{% endif %}
    Total     : {{ total_price | minus: gift_card_amount | money_with_currency }}
    
    

Your edits will produce this result in the email sent to your customers when they use a gift card:

Customize order confirmarion for gift cards 2

Note

If you need to reset a template to its default, click Revert to default below the template.

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