Redeem a gift card

A customer redeems the monetary value of a gift card by entering its unique code at checkout. Unlike gift certificates, a gift card holds a balance which can be spent over multiple transactions.

Gift card process overview 2
  1. Customers enter their gift card code in the gift card section during checkout:

    Responsive redeem click
  2. After they enter their gift card code, they must click Apply.

    Responsive redeem apply
  3. Complete the checkout by taking one of the following actions:

  • If the balance available on the gift card is greater than or equal to the order total, the customer can simply click Place my order.

Responsive covered

  • If the balance available on the gift card is less than the order total, the customer will be prompted to choose an additional payment method to cover the difference, and then place their order.

Did you know?

The remaining balance on any gift card can be used for any further purchase. You can view and manage the status of each gift card in your Shopify admin.

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