Auto-lock the iPad screen
If you're using Shopify POS for iPad with the retail package, then you can set your iPad to lock after a period of inactivity, or whenever a sale is concluded. You or any other staff member must enter a 4-digit PIN to unlock the screen.
If you're not using Shopify POS with retail package, then your screen will auto-lock according to the timeout settings you have configured for your iPad.
To set the auto-locking feature:
On your iPad, go to the Shopify POS app Settings screen.
Tap General to access the general settings.
Tap Auto-lock screen:
Do either or both of the following:
- tap a time option to lock the screen after a period of inactivity
- enable the Auto-lock after sale option by tapping the toggle button to lock the screen when a sale is completed:
Tap the left-arrow to return to the General settings screen.