Customizing your Shopify POS receipts

If you're using Shopify POS for iPad with the retail package, then you can customize the basic template for your receipts from the Shopify POS app settings.

If you have staff with POS PINs, then you can remove their access to the receipt customization settings by enabling the Limited permissions option from your Staff settings screen.

Add your store logo to your receipt

You can upload any image (typically your logo) that you want to show on your receipts. The logo you upload will replace your store name on the receipt.

If you use Shopify POS on multiple iPads, then you need to upload the logo on each one.

Make sure the image you use meets these basic requirements:

  • JPG or PNG format
  • black and white (you can use color, but the print quality might be lower)
  • 400 pixels wide and 200 pixels high.

To add your store logo to your receipt:

  1. From Shopify POS, tap Store, and then tap Settings.

  2. Tap Customize receipts.

  3. On the Customize printed receipt screen, tap Tap to upload:

    Tap to upload button — Shopify POS for iPad
  4. Select the image that you want to upload.

To include a message to customers in the header or footer of your receipts:

  1. From Shopify POS, tap Store, and then tap Settings.

  2. Tap Customize receipts.

  3. On the Customize printed receipt screen, tap either Header text or Footer text:

    Header text and Footer text buttons — Shopify POS for iPad
  4. Enter your custom text, and then tap Done.

Include order notes on your receipts

By default, order notes are for internal use only. If you want to share order notes with customers, then you can include order notes on your printed receipts:

  1. From Shopify POS, tap Store, and then tap Settings.

  2. Tap Customize receipts.

  3. On the Customize printed receipt screen, enable the Show order note option:

    Show order note option — Shopify POS for iPad

Include customer information on your receipts

To include a customer's information on their recipt:

  1. From Shopify POS, tap Store, and then tap Settings.

  2. Tap Customize receipts.

  3. On the Customize printed receipt screen, enable the Show customer information option by tapping its toggle button:

    Show customer information option — Shopify POS for iPad

To print the iPad's assigned location on your receipts:

  1. From Shopify POS, tap Store, and then tap Settings.

  2. Tap Customize receipts.

  3. On the Customize printed receipt screen, enable the Show store location option by tapping its toggle button:

    Show store location option — Shopify POS for iPad

Include order barcodes on your receipts

You can scan a receipt barcode with a barcode scanner (2D version only) or your iPad's camera to open the matching order in Shopify POS.

To include order barcodes on your printed receipts:

  1. From Shopify POS, tap Store, and then tap Settings.

  2. Tap Customize receipts.

  3. On the Customize printed receipt screen, enable the Show barcode option:
    Show barcode option — Shopify POS for iPad

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