Set staff permissions for Shopify POS

Your staff members can log in to Shopify POS using their own credentials only if they have the required permissions. You can view and change your staff members' account permissions from the Account settings page of your Shopify admin.

Required staff permissions

Staff need full access to log in to Shopify POS for iPad. If you try to log in to Shopify POS using an account that doesn't have full access, then you'll receive the following error:
Limited access error — Shopify POS for iPad

Required staff permissions

Staff need full access to log in to Shopify POS for iPhone. If you try to log in to Shopify POS using an account that doesn't have full access, then you'll receive the following error:
Limited access error — Shopify POS for iPhone

Required staff permissions

Staff need either full account access or at least the required minimum account permissions in your Shopify admin to log in to Shopify POS for Android. If you try to log in to Shopify POS for Android using an account that doesn't have the required minimum permissions, then you'll receive an error message:
Limited access error — Shopify POS for Android

To give a staff member with limited permissions access to Shopify POS for Android:

  1. Log in to your Shopify admin as the account owner.
  2. From your Shopify admin, click Settings, and then click Account.
  3. In the Accounts and permissions section, click the name of the staff member that you want to use Shopify POS for Android.
  4. Under CUSTOMIZE PERMISSIONS in the Admin Access section, uncheck the full permissions option:
    Admin Access section
    When you uncheck the option, checkboxes for individual Shopify permissions appear beneath it.
  5. Check the following permissions:
    Admin Access section
    • Home
    • Orders
    • Draft Orders
    • Products
    • Customers
    • Settings
    • Locations

    You can give the staff member access to additional sections by checking the corresponding permission box, or give them full access.

  6. When you're done, click Save.

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