Redeeming a gift card on Shopify POS

If your store sells gift cards, then you can accept them as payment with Shopify POS for iPad. You can redeem a customer's gift card whether it was bought online or in person. Read more about where gift cards can be redeemed.

To redeem a gift card with Shopify POS:

  1. Add products to the Shopify POS cart in the usual way, then tap Charge.

  2. Tap the Gift card payment method (if you don't see the Gift card option, enable it from the Payments settings screen).

  3. Enter the gift card number by doing one of the following:

  4. Tap Charge card.

  5. If there's a remaining balance that the customer needs to pay, then tap of the following options:

    • Tap Add payment to add another payment method.
    • Tap Mark as partial to mark the order as partially paid and take additional payment at a later date.
  6. When the full payment has been made, tap Complete order.

  7. When you see the post-checkout screen, generate a receipt by doing one of the following:

    • Enter the customer's email and click Send.
    • Click Print receipt to print a paper receipt, if you have a printer installed.

The receipt shows the last 4 digits of the gift card used in payment, along with the remaining balance on the card:

Gift card receipt balance

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