Redeeming a gift card on Shopify POS


Gift cards can't be sold or redeemed with Shopify POS on an iPhone or Android device at this time.

If you're on the Shopify plan or higher, your Shopify POS customers can pay for their orders using any Shopify gift card:

  1. Add products to the Shopify POS cart in the usual way, then tap Total:

    Add products ipad

  2. Tap the Gift card payment method (if you don't see the Gift card option, enable it from the Payments settings screen):

    Tap gift card

  3. Enter the gift card number by doing one of the following:

  4. The screen will update to show the balance currently on the gift card, and the balance that will remain after this sale is concluded:

    Giftcard complete order

  5. Review its balance and decide whether additional payment is required to complete the current order. If so, tap Add payment to add another payment method.

  6. When the full payment has been made, tap Complete order.

  7. When the post-checkout screen appears, generate a receipt by doing one of the following:

    • enter the customer's email and click Send
    • click Print Receipt to print a paper receipt, if you have a printer installed:
      Sale concluded

The receipt shows the last 4 digits of the gift card used in payment, along with the remaining balance on the card:

Pay with giftcard receipt fixed

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