Managing orders, refunds, and exchanges

The Shopify POS Orders screen shows all your store's orders, whether they were placed online or in person. From there you can review an order's details, add a note to an order, re-issue a receipt to a customer, and refund orders.

In Shopify POS for iPad and iPhone, you can also take additional payment for an order if it was only partially paid.

Shopify POS for iPad Orders screen

Orders screen — Shopify POS for iPad

From the Orders screen you can:

Shopify POS for Android Orders screen

Orders screen — Shopify POS for Android

From the Orders screen you can:

Want to discuss this page?

Visit the Shopify Community

Sell in person with Shopify POS

Try it free