Searching for orders

Note

The Orders screen is available only in Shopify POS for iPad.

All of your mobile, in-store, and online orders appear on the Orders screen of the Shopify POS app. To find a particular order, you can use the search feature or scan a receipt barcode.

Search for an order

  1. On the Orders screen, tap the search icon:

    Order search fixed
  2. In the search field, enter either the order ID or customer name. The appropriate results will be returned:

    Order search 2 fixed

Scan a receipt barcode

After you've included barcodes on your printed receipts, you can scan receipt barcodes with a barcode scanner (2D version only) or your iPad's camera to open the matching order in Shopify POS.

To open an order by scanning its receipt barcode:

  1. On the Orders screen, tap the search icon:

    Order search fixed
  2. Tap the camera-barcode icon to open the Scan barcode dialog.

  3. Scan the receipt barcode with either your barcode scanner (2D version only) or your iPad's front-facing camera. If this doesn't work, you can enter the receipt barcode number manually.

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