Billing preferences in Organization Settings

Shopify Plus

Organization Settings are only available for organizations on the Shopify Plus plan.

To view the billing profile and receive billing emails for your organization, you need to have the View bills and preferences, including payment methods permission. To edit your preferences, you need the Pay bills and edit preferences, including payment methods permission.

Payment methods

A single payment method is used to pay for all charges created by any store in your organization. When you add a new store to your organization, all charges related to that store are added to your organization bill.

Add or replace a bank account

To update your bank account, you need the Pay bills and edit preferences, including payment methods permission.

Note

By entering your bank account information, you authorize Shopify or its agents to deposit and withdraw funds from your bank account by using the Automated Clearing House (ACH) network to verify your account and pay your bills.

Steps:

1. From your Shopify admin, click Settings.
2. In the Organization section, click Billing.
3. Click Edit billing profile.
4. In the Payment methods section, do one of the following.
   • To add a new bank account, click Add payment method.
   • To replace a bank account, click the … button, and then click Replace.
5. Enter the bank account number and routing number of the bank account.
6. Enter the store owner's name and select whether the account type is Private or Business.
7. Click Start verification.

In the next one to three business days, Shopify deposits two small amounts of less than 1 USD to your organization's bank account to verify your information. After these deposits have been made, you need to verify your organization's bank account.

Verify a bank account

1. From your Shopify admin, click Settings.
2. In the Organization section, click Billing.
3. Click Billing profile.
4. In the Payment methods section, click Complete verification.
5. Click Complete verification.

When verification is complete, the bank account is listed in the Payment methods section.

A message is displayed if verification wasn't successful. Verify with your bank that your account information is correct before trying again.

Address and currency

Your organization's address and currency are specified by your Shopify Plus contract. If you need to edit this information, then contact Shopify Plus Support.

Taxes

If your organization address is located within a region where Shopify is required by law to charge taxes on your account charges, then the charges are displayed in your organization's bill. Additionally, if your organization address is located in a jurisdiction that allows or requires providing a tax ID number, then you can add your tax ID number in Organization Settings at Billing > Billing profile.