Zebra GC420d printer

Note

Shopify Shipping is available only to US-based businesses at this time.

For best results, use the Zebra GC420d thermal printer to print the shipping labels you purchase in Shopify. It connects to your computer via USB, serial, or parallel ports.

To learn more about the Zebra GC420d printer, refer to Zebra's support page.

Installation and setup in Mac OSX

Tip

If you need help installing and setting up your Zebra printer, contact Zebra's support.

To use the Zebra printer on Mac OS, Zebra recommends using the Common Unix Printing System (CUPS) driver.

To install the CUPS driver:

  1. Open your web browser.
  2. Enter http://localhost:631/printers/ into the URL field.
  3. If you receive a message that Web Interface is Disabled, then you must enable it. Start by copying the cupsctl WebInterface=yes command that's displayed in your browser.
  4. Open the Terminal application on your computer, and then paste the cupsctl WebInterface=yes command into the Terminal command line. When you're done, press Return.
  5. Click on your open browser, and refresh the Web Interface is Disabled page. It will display the CUPS page instead.
  6. From the CUPS page, click the Home tab.
  7. Click Adding Printers and Classes.
  8. In the Printers section, click Add Printer.
  9. If you're asked to enter a user ID and password, use the same credentials that you use to log-in to your computer. After you log in, the Administration page appears.
  10. If you've already turned on and plugged in your GC420d printer, it will appear as Zebra Technologies ZTC GC420d (Zebra Technologies ZTC GC420d) in the Local Printers section. If you haven't connected your printer yet, turn it on now, plug it into your computer using the included USB cable, and then refresh your browser.
  11. Select Zebra Technologies ZTC GC420d (Zebra Technologies ZTC GC420d), and then click Continue.
  12. Review the information on the Add Printer page, and then click Continue.
  13. From the Model menu, select Zebra ZPL Label Printer (en), and then click Add Printer.

After you have installed the Common Unix Printing System (CUPS) driver, you can print a test page:

  1. Open your web browser.
  2. Enter http://localhost:631/printers/ into the URL field, and press Return.
  3. Click the name of the printer you want to test.
  4. From the Maintenance drop-down menu, select Print Test Page.

Printing shipping labels in Mac OSX

After you've purchased a shipping label on an order's Fulfillment page in your Shopify admin, you can download the label and print it.

To print a shipping label in Mac OSX:

  1. From your Shopify admin, click Orders (or press G O):

    Orders
  2. Click the number of an order that you've already purchased a shipping label for.

  3. In the Order details section, click Download label:

    Download label

  4. After the download is complete, find and then open the file on your computer.

  5. After you've opened the file, click Print.

  6. On the print dialog, select Zebra Technologies ZTC GC420d from the Printer drop-down menu:

    Print dialog mac

  7. Select 4.00x6.00 from the Paper Size drop-down menu.

  8. After you've chosen the correct printer and paper size, click Print.

Installation and setup in Windows 7

Note

If you're using a different version of Windows, then you might need to set up your printer differently.

To set up the Zebra printer in Windows 7:

  1. Turn on the label printer, and connect it to your computer using the included USB cable.
  2. After the printer is connected, your computer automatically downloads the require device drivers.
  3. Open your computer's Control panel.
  4. Click Hardware and Sound.
  5. Click Devices and Printers.
  6. In the Printers section, right click on ZDesigner GC420d:
    Print settings windows10
  7. Click Printing preferences.
  8. On the Printing preferences dialog, find the Size section, and then enter 4.00 into the Width field and 6.00 into the Height field:
    Print page size windows10
  9. Click OK.

Printing shipping labels in Windows 7

Note

If you're using a different version of Windows, then you might need to set up your printer differently.

After you've purchased a shipping label on an order's Fulfillment page in your Shopify admin, you can download the label and print it.

To print a shipping label in Windows 7:

  1. From your Shopify admin, click Orders (or press G O):

    Orders
  2. Click the number of an order that you've already purchased a shipping label for.

  3. In the Order details section, click Download label:

    Download label

  4. After the download is complete, find and then open the file on your computer.

  5. After you've opened the file, click the ... button, and then click Print:

    Print label windows10

  6. On the print dialog, select ZDesigner GC420d (EPL) from the Printer menu:

    Print dialog windows10

  7. Click Print.

Want to discuss this page?

Visit the Shopify Community

Ready to start selling online with Shopify?

Try it free