Rakuten Super Logistics

When you integrate Rakuten Super Logistics with your Shopify store, your customers will be offered Rakuten Super Logistics delivery services at checkout, and Rakuten Super Logistics will update your product inventory levels after fulfillment.

Set up your account with Rakuten Super Logistics

  1. Sign up for a Rakuten Super Logistics account.

  2. During your Rakuten Super Logistics account setup, you will have to add your products to your Rakuten Super Logistics product list. You can add products individually or using a spreadsheet, but in either case:

    • You must give each product or variant an SKU which matches its SKU in Shopify.
    • You must provide correct weights (correct to the nearest gram) and product dimensions for each product or variant. The weights you give must match the weights of your products in Shopify, and be expressed in the same units (pounds or kilograms).

Activate Rakuten Super Logistics

  1. Scroll down to the Dropshipping and fulfillment services section. If you haven't activated a service yet, then click Add dropshipping service. If you've already added a service and want to add another, then click Manage services instead.
  2. In the Rakuten Super Logistics section, click View app to open the Rakuten Super Logistics (formerly Webgistix) page in the Shopify App Store:

    Activate rakuten

  3. From the App Store, click Get to install the app in your Shopify admin.

  4. Enter your Rakuten Super Logistics account credentials, then click Submit.

    Activate webgistix login

Set shipping rates for Rakuten

Rakuten Super Logistics offers the following shipping methods:

  • UPS Ground Shipping
  • UPS Standard Shipping (Canada Only)
  • UPS 3-Business Day
  • UPS 2-Business Day
  • UPS 2-Business Day AM
  • UPS Next Day
  • UPS Next Day Saver
  • UPS Next Day Early AM
  • UPS Worldwide Express (Next Day)
  • UPS Worldwide Expedited (2nd Day)
  • UPS Worldwide Express Saver
  • FedEx Priority Overnight
  • FedEx Standard Overnight
  • FedEx First Overnight
  • FedEx 2nd Day
  • FedEx Express Saver
  • FedEx International Priority
  • FedEx International Economy
  • FedEx International First
  • FedEx Ground
  • USPS Priority Mail
  • USPS Priority Mail International
  • USPS Priority Mail Small Flat Rate Box
  • USPS Priority Mail Medium Flat Rate Box
  • USPS Priority Mail Large Flat Rate Box
  • USPS Priority Mail Flat Rate Envelope
  • USPS First Class Mail
  • USPS First Class International
  • USPS Express Mail
  • USPS Express Mail International
  • USPS Parcel Post
  • USPS Media Mail

For each destination that you ship to using Rakuten Super Logistics, you must define a shipping rate for each of the Rakuten options that you want to offer. Make sure that you:

Configure your products for fulfillment by Rakuten Super Logistics

The procedure varies slightly depending on whether you are:

Configuring new products for fulfillment by Rakuten Super Logistics

  1. When you’re adding a new product, on the Add product page, scroll down to the Shipping section.
  2. From the Fulfillment Service drop-down menu, select Rakuten Super Logistics.
  3. Make sure that you've entered correct values in the Weight and SKU fields. These must match the values you used for your Rakuten Super Logistics product list.
  4. In the Inventory policy drop-down menu, select Shopify tracks this variant's inventory.
  5. Click Save.

Configuring existing products for fulfillment by Rakuten Super Logistics

  1. From your Shopify admin, go to Products.

  2. Click the name of the product you want to enable fulfillment for. For a variant, click Edit beside its name.

  3. In the Shipping section, from the Fulfillment Service drop-down menu, choose Rakuten Super Logistics.

  4. Make sure that you've entered correct values in the Weight and SKU fields. These must match the values you used for your Rakuten Super Logistics product list.

  5. In the Inventory policy drop-down menu, select Shopify tracks this variant's inventory.

  6. Click Save.

Send sold line items for fulfillment by Rakuten Super Logistics

A fulfillment service will not ship an item for you until you mark the order as fulfilled from your Shopify admin.

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