Shipwire

When you integrate Shipwire with your Shopify store, your customers will be offered Shipwire delivery services at checkout, and Shipwire will update your product inventory levels after fulfillment.

Set up your account with Shipwire

Note

Your account setup might vary slightly from these instructions. If you have any problems, you must contact Shipwire directly, because Shopify is unable to access or manage your Shipwire account. Shipwire offers a step-by-step setup guide here.

To set up your account with Shipwire:

  1. Register for a Shipwire account and confirm your registration when you receive a confirmation email from Shipwire.

  2. Define your products in your Shipwire product catalog. You can add products individually or using a spreadsheet, but in either case:

    • You must give each product or variant an SKU which matches its SKU in Shopify When entering SKUs, make sure that they're entered exactly the same in Shopify and Shipwire, as Shopify's SKU function is case-sensitive.
    • You must provide correct weights (correct to the nearest gram) and product dimensions for each product or variant. The weights you give must match the weights of your products in Shopify.

      Note

      When you specify weights, use the same units (pounds or kilograms) in Shopify and Shipwire.

  3. When you're asked to add your selling tools, choose Shopify from the list.

  4. Read the Shipwire user agreement and privacy policy and click to accept them.

Activate Shipwire

To activate Shipwire:

  1. From your Shopify admin, click Settings, and then click Shipping.

  2. Scroll down to the Dropshipping and fulfillment section. If you haven't activated a service yet, then click Add dropshipping service. If you've already added a service and want to add another, then click Manage services instead.

  3. On the Fulfillment and dropshipping page, find the Shipwire section and click View on the App Store:

    Activate shipwire

  4. On the Shipwire Order Fulfillment landing page, click Get.

  5. Follow the instructions to install the Shipwire App.

Configure your products for fulfillment by Shipwire

The procedure varies slightly depending on whether you are:

Configure new products for fulfillment by Shipwire

  1. When you’re adding a new product, on the Add product page, scroll down to Inventory & variants.
  2. In the Fulfillment service drop-down menu, select Shipwire.
  3. Make sure that you've entered correct values in the Weight and SKU fields. These must match the values you used for your Shipwire product catalog.
  4. In the Inventory policy drop-down menu, select Shopify tracks this variant's inventory:
    Shipwire fulfill option
  5. Click Save.

Configure existing products for fulfillment by Shipwire

  1. From your Shopify admin, click Settings, and then click Shipping.

  2. Click on the name of the product you want to enable fulfillment for.

  3. Scroll down to the Inventory & Variants field and click Edit.

  4. Locate the Inventory section. In the drop-down menu under Fulfillment, select Shipwire.


  5. Make sure that you've entered correct values in the Weight and SKU fields. These must match the values you used for your Shipwire product catalog.

  6. In the Inventory policy drop-down menu, choose Shopify tracks this variant's inventory:

    Shipwire fulfill option

  7. Click Save.

Tip

If you have many products to edit, consider exporting your products as a .csv file, editing the file and re-importing with the overwrite option on.

Send sold line items for fulfillment by Shipwire

A fulfillment service will not ship an item for you until you mark the order as fulfilled from your Shopify admin.

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