Getting help for your theme

In addition to contacting Shopify support, there are many resources available to help you with your theme. If you have problems customizing your theme, then try one of the following resources to help get you back on track.

Shopify Design forum

The Shopify Design forum provides guidance on how to edit HTML, CSS, or Liquid code to customize your store. If you need help editing theme files, then try posting your question in the Shopify Design forum. You can also search through the postings to see if what other Shopify merchants are doing with their themes.

Feedback on My Store forum

You can ask for guidance and feedback on colors, fonts, and other design decisions for your store from the Feedback on My Store forum.

Help for third-party apps

If you are using a third-party app (an app not created by Shopify) with your theme, you might need help with installing, uninstalling, and troubleshooting. If you need help with a third-party app, find the app on the Shopify app store, then click Get support to contact the app developer.

Apps for the rich text editor (RTE)

If you need help editing or aligning your content using the Rich text editor (RTE), then try installing an app to edit the pages in your store.

Theme store

If you want help adding functionality to your theme, such as a sidebar, image zooming, an extra slideshow, or infinite scroll, consider trying a different theme instead. If your theme doesn't have the functionality you want, search the Theme Store to find a theme that better suits your needs. You can also hire a Shopify Expert to customize your theme.

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