Forgot your password?

If you are the account owner and you forget your login password, then you can reset it on your own by following these instructions. If you are a staff member at a Shopify store, then you can contact your store's account owner to reset the password for you.

The steps to reset a password are the same with two-step authentication enabled.

Caution

Attempting to reset your password too many times or having too many failed login attempts will lock you out of your account for 6-12 hours.

To reset your password:

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