Understanding your Shopify invoice

Shopify emails an invoice every 30 days to the account owner of your store. You can view your invoice history as well as your upcoming bill date and any outstanding charges on your account from the Invoices section of the Billing page in your Shopify admin.

A valid credit card from Mastercard, Visa, or American Express is suggested to pay your Shopify expenses. Your credit card needs to allow for recurring payments. If you are based in the United States, are on a Shopify Plus plan, and have a USD bank account that accepts Automated Clearing House (ACH) debits, then you can verify your account to serve as your active payment method. At this time, you can't use debit cards to pay for Shopify.

For accounting reasons, you are billed in US dollars even if your store is located outside of the United States. If you run a store in Canada, then you need to pay Canadian taxes even though your bill is in US dollars.

If you pick a plan during your free trial, then you'll receive your first invoice on the day that your free trial finishes. If your free trial already expired, then you'll receive your first invoice on the day that you pick a Shopify plan. The payment is taken automatically, so there isn't anything else that you need to do after picking a plan.

Note

If you want to cancel your account, then you need to pause or close your store. If you want to cancel your account during your free trial and you haven't selected a pricing plan, then you don't need to take any action. Your account will freeze at the end of your trial and you will not be charged.

In addition to monthly subscription billing, Shopify also issues bills as necessary throughout the month according to your plan-based billing thresholds. Billing thresholds are dollar values that trigger billing whenever the cost of your account activity exceeds your account's threshold amount.

Shopify Plus

For information about Shopify Plus plan pricing, contact us.

View your current invoice

To view your current invoice:

  1. From your Shopify admin, click Settings, then click Billing.

  2. In the Invoices section, click View outstanding charges.

Learn more about your Shopify invoice

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