FAQ

Find answers to some commons questions about Shopify invoices.

Which payment methods are accepted for my Shopify invoice?

Most of the fees charged by Shopify are recurring payments. Recurring payments occur on a regular cycle. These billing cycles vary and are not all in sync unless, for example, you start on a plan with 30-day billing and install all of your apps on the same day.

A valid credit card from Mastercard, Visa, or American Express is suggested to pay your Shopify expenses. Your credit card needs to allow for recurring payments.

If you are based in the United States, are on a Shopify Plus plan, and have a USD bank account that accepts Automated Clearing House (ACH) debits, then you can verify your account to serve as your active payment method. At this time, you can't use debit cards to pay for Shopify.

What's the currency of my Shopify invoice?

For accounting reasons, you are billed in US dollars even if your store is located outside of the United States. If you run a store in Canada, then you need to pay Canadian taxes even though your bill is in US dollars.

How am I invoiced if I pick a Shopify plan during my trial period?

If you pick a plan during your free trial, then you'll receive your first invoice on the day that your free trial finishes. If your free trial already expired, then you'll receive your first invoice on the day that you pick a Shopify plan. The payment is taken automatically, so there isn't anything else that you need to do after picking a plan. Shopify invoice charges show up on your credit card statement as: Shopify * <invoice number>.

Note

If you want to cancel your account, then you need to pause or close your store. If you want to cancel your account during your free trial and you haven't selected a pricing plan, then you don't need to take any action. Your account will freeze at the end of your trial and you will not be charged.

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