Sette opp Kit

To start using Kit, you add the app to Shopify, connect Kit to your business' Facebook Page, and choose your preferred way of communicating with Kit. You communicate with Kit to run ads, make social media posts, send emails, and use Kit's other skills.

When you set up Kit, you get an account and access to the Kit dashboard, where you can manage your settings and account information. If you use an iOS device, then you can set up Shopify Ping to communicate with Kit.

You need to have a Shopify online store with the password removed to use Kit.

Installer Kit-appen

Trinn:

  1. From the Shopify App Store, go to Kit.

  2. Click Add app.

  3. Logg på med butikkens informasjon.

  4. From the Kit dashboard, click Connect to Facebook, and then log in to the Facebook account that's associated with the Facebook Page for your business.

  1. From the Kit dashboard, select the Facebook Page for your business, and then click Confirm primary Facebook page.

  2. Velg en måte å kommunisere med Kit på.

- Hvis du velger SMS må du utføre følgende steg: 1. Angi telefonnummer, tidssone og e-postadresse og klikk Send inn. 2. Kit sender deg en bekreftelseskode per SMS. Angi koden og klikk Bekreft.

- Hvis du velger Messenger må du bekrefte Facebook-kontoen du vil bruke med Messenger, og deretter klikke Send til Messenger.

  1. Optional: Set up Kit to run Facebook ads by connecting a Facebook Business Manager and ad account to Kit. Learn more about connecting a Facebook Business Manager to Kit.

Facebook Page settings

The following requirements need to be met on Facebook before you can connect your Facebook Page:

  • Your Facebook account needs to have an admin role on the Page.
  • The Facebook page needs to be published.

Learn how to create a Facebook Page for your business at the Facebook help center.

Connecting a Facebook Business Manager to Kit

Before you can run Facebook ads with Kit, you need to connect a Facebook Business Manager to Kit. The Business Manager needs to be connected to both your business's Facebook Page and an ad account that has an admin role for the Business Manager.

Facebook Business Manager is a tool that you can use to organize and manage your business Pages and ad accounts in one place. If you're using a personal ad account, then you need to have used it to run ads in the past before you can connect it to a Business Manager. If you've never run ads with your personal ad account, then you need to create a new ad account inside Business Manager before you can create Facebook ad campaigns. Learn more about Business Manager and ad accounts from the Facebook Ads Help Center.

If you don't have a Business Manager, then you can create one when you're setting up Kit. If you were using a Facebook ad account with Kit before you set up Business Manager, then you might need to manually add your ad account to the Business Manager in Facebook before it will be connected to Kit. If so, then copy your Facebook ad account ID from Kit, and then click Take me to Business Manager. When adding the ad account to the Business Manager in Facebook, you can paste the account ID that you copied.

If you create a new ad account or you want to add a different ad account to Business Manager, then you need to contact Kit support to connect the new ad account to Kit. Make sure that you set up a payment method for a new ad account. For more details, watch a video on adding payment methods to a Facebook ad account.

Change Kit account settings

You can change your account settings from the Kit dashboard.

Account preferences

To access your account preferences, click the profile icon in the top right corner of the Kit dashboard, and then click Preferences.From the Preferences page, you can change the following account settings:

  • messaging platform
  • contact email address
  • tidssone
  • store category

Third-party connections

To manage third-party connections with Kit, click the profile icon in the top right corner of the Kit dashboard, and then click Account Connections. From the Account Connections page, you can manage the connections between Kit and the following other services:

  • Shopify
  • Facebook
  • Instagram

You can pause messages from Kit.

Choosing how to talk to Kit

You can talk to Kit by using Shopify Ping, Messenger, or SMS:

  • Choose Shopify Ping to use the Ping app to talk to Kit from an iOS device.

  • Choose Messenger to chat with Kit from the Messenger app on your mobile device or from Facebook Messenger on desktop.

  • Choose SMS to chat with Kit from the default messaging application on your mobile phone.

Connecting Kit to SMS

You can use SMS with Kit from any of the following countries:

  • Australia
  • Canada
  • Danmark
  • Finland
  • Frankrike
  • Tyskland
  • Hong Kong SAR China
  • Irland
  • Israel
  • Mexico
  • Norge
  • Polen
  • Spania
  • Sverige
  • Sveits
  • Storbritannia
  • USA

After you set up Kit to use SMS, you receive a confirmation text at the mobile number you set. If you don't receive a confirmation number, then you might need to contact your mobile service provider and ask them to allow the number 55643 to text you.

Fjern Kit

If you want to stop using Kit temporarily, then you can pause or stop Kit's messages. If you want to remove Kit from your store, then remove the Kit app from the Apps page in Shopify.

Trinn:

  1. I Shopify-administratoren går du til Apper.

  2. Klikk på søppelkurvikonet ved siden av Kit-appen.

  3. Klikk på Slett for å bekreft.

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