When your inventory arrives, you can use a transfer to make sure that you receive everything that you're expecting. Receiving inventory means that the item has arrived, you have evaluated that item, and decided to accept or reject it.
When you accept an item in your transfer, the available quantity is added on your Inventory page. When you reject an item in your transfer, for example if it was damaged, it does not adjust your inventory quantity.
Steps:
From your Shopify admin, go to Products > Transfers.
Click the transfer that you want to receive to open the transfer details page.
Click Receive inventory to go to the Receive items page.
To accept items, manually enter the number of items that you're accepting, or click the up arrow in the Accept column. Click All in the Accept column to accept all for that line item, or click Accept all unreceived at the top to accept all quantities that have not yet been received.
To reject items like damaged products and to ensure your available quantity isn't increased, manually enter the number of items that you're rejecting or click the up arrow in the Reject column. Click All in the Reject column to reject all for that line item or click Reject all unreceived at the top to reject all quantities that have not yet been received.
Click Save. The available quantity for your products is adjusted by the quantity of the product that you accept.
After all the quantities in a transfer are received, either accepted or rejected, the transfer is marked as Complete.
The Pending, Partially Received, and Completed, transfers are displayed on the Transfers page. If you need to update a transfer at a later time, then you can click the transfer and make adjustments.