Connecting IONOS domain to Shopify

Step 1: Log in to your IONOS account

• Open a new browser tab and log in to your IONOS account > Menu > Domains & SSL.
• Select the domain that you want to connect to Shopify
• Click Actions > DNS, it should appear similar to this:

Step 2: Update the A records

• Locate the A record and click the Edit button. Your GoDaddy dashboard should appear similar to this:

• Match the following A record to your DNS settings:

Table describing the proper A record settings for DNS.

Type	Host name	Points to	TTL
A	@	23.227.38.65	1 Hour

• When you click Save it should appear similar to this:

Step 3: Add the CNAME records

• Next, click Add record and select CNAME from the list

• Match the following CNAME record to your DNS settings:

Table describing the proper CNAME record settings for DNS.

Type	Host name	Points to	TTL
CNAME	www	shops.myshopify.com	1 Hour

• When you click Save it should look like this:

Step 4: Connect your domain to Shopify

• From your Shopify admin, go to Settings > Domains > Connect existing domain
• In the Domain field, enter your domain, such as example.com, and then click Next
• Click Connect domain

Step 5: Verify connection

• Click Verify Connection. Your domain will start the verification process, which can take up to 48 hours
• Once verified, your domain will be displayed as connected on the Domains page

Note

It's normal to see a warning stating, Domain connection incomplete, as some providers may take longer to verify the connection. Simply Add the domain, and Shopify will automatically handle the verification process for you.

Troubleshooting

If the message 'This domain is already connected to another Shopify store is displayed', then you need to verify your domain ownership. Learn more about troubleshooting issues with domains connected to Shopify.