Controlling access

Some merchants are happy to welcome all and any visitors to their store, but you can use some easy customizations if you need to control access.


These methods do not meet the age-verification requirements associated with current FDA regulations that govern the sale of e-cigarettes, cigars, and tobacco products.

Getting help

Before you customize your theme, make sure you understand what level of support to expect.

Supported customizations

We can help if you have trouble with supported customizations. You can chat, email, or call us any time.

Unsupported customizations

Unsupported customizations fall outside the scope of our support service. This means that we’re not able to help you if you run into problems. The good news is that we’ve classified each tutorial according to its level of difficulty, to help you decide whether to attempt it on your own. There’s also a growing community on our forums - you’ll often find friendly and helpful advice there.

You could also consider hiring a Shopify Expert to do your customizations for you.

Want to discuss this page?

Visit the Shopify Community