Navigation

You can edit the way in which customers are able to navigate the pages of your online store.

Support for themes

Before customizing your theme, make sure that you understand what level of support is available.

Unsupported customizations

Unsupported customizations are outside the scope of our support service. This means that we’re not able to help you if you run into problems. Unsupported customizations include all of the tutorials that have the following caution:

If you are having trouble with an unsupported customization, then you can reach out to a Shopify Expert for help. You can also check out other support options in Additional resources for theme support.

Supported customizations

Supported customizations include all of the tutorials that don't have the caution shown in the Unsupported customizations section above.

If you're on the Basic Shopify plan or higher and you use a free theme from Shopify, then you can receive 60 minutes of complimentary design support for supported customizations.

Themes not supported by Shopify

If you buy a third-party theme, then you need to obtain support for any customizations to the theme from the developer of that theme. Each theme developer offers a different level of support. To find out what kind of support is available for your theme:

  1. Go to your Themes page in the admin.
  2. Click the Customize button.
  3. Click the Theme settings tab near the top of the toolbar on the left:

    The theme settings tab in the theme editor
  4. Click Read documentation or Support:

    The Read documentation and Support links in the theme editor

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