Ask your customers for permission to use non-essential cookies

Your Shopify store uses non-essential cookies. For example, if you use multiple currencies, the customer's currency choice is stored in a cookie. Your store also uses non-essential cookies if you use Google Analytics. There are two ways to let your customers know that your site uses cookies:

  • Using The European Cookie Policy Banner app, you can install and customize a banner in your store admin. It does not require a knowledge of code to install or customize, and costs $13 USD. The app creates a banner at the top or bottom of your site.

  • Using Cookie Consent offers more flexibility for the look and feel of your notice and it is free. It requires a little knowledge of working with code.


Disclaimer: This article is not meant to discuss the EU Cookie Law, nor does it recommend a particular course of action. This is not a legal document, and is simply meant to provide some information on how you can ask for your customers' permission to use non-essential cookies on their devices. You are responsible for making sure that your site is compliant with the EU Cookie Law.

You can use the European Cookie Policy Banner app to tell your customers that your site uses cookies. There is a one-time cost of $13 USD for the app.

Add the European Cookie Policy Banner app to your store:

  1. Get the European Cookie Policy Banner app from the App store.
  2. Click Install App:
    Eu cookie banner install
  3. Click Approve charge to accept the charge for the cost of the app (if required):
    Eu cookies banner approve

Customize the copy and appearance of the banner

When the app settings assistant opens in a browser window, you can customize the banner text and style:

  1. Enter the link for the page that displays your cookie policy:

    Eu cookie banner link

  2. Enter the notice for your site, or click Copy sample text to use the text the app provides:

    Eu cookie banner text

  3. Enter the copy for the More info and Close buttons, and then select a color:

    Eu cookie banner buttons

  4. Click the drop-down menu to select a position for the banner, and select the color of the bar and the text:

    Eu cookie banner bar

  5. Click the checkbox to add an overlay that blocks users from interacting with your site until they have accepted your notice, and choose a color for the overlay:

    Eu cookie banner overlay

  6. Click Submit to save your changes and activate the banner on your online store.

You can use Cookie Consent code to tell your customers that your site uses cookies:

  1. Go to the Cookie Consent site:

    Eu cookie consent site

  2. Click Download now.

  3. Choose a theme for your notice by clicking one of the templates, then click Continue:

    Eu cookie consent theme

  4. Customize the copy on your banner by clicking the checkbox and entering what you want into the fields, then click Continue:

    Eu cookie consent custom

  5. Copy the Cookie Consent code:

    Eu cookie consent code

  6. From your Shopify admin, click Online Store, and then click Themes (or press G W T).

  7. Find the theme you want to edit, click the ... button, and then click Edit HTML/CSS.

  8. Paste the Cookie Consent code above the </head> tag in your theme.liquid file:

    Eu cookie consent html

  9. Click Save.

Your Cookie Consent notice should now be visible on your store. The additional steps in the Cookie Consent wizard are optional.

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