Requirements and considerations for using B2B wholesale

Before you set up B2B on Shopify for your wholesale business, you need to review the following requirements and considerations.

Order fulfillment requirements

Review the following order fulfillment considerations for B2B:

• Orders have a maximum of 500 line items. If a customer places an order for more than 500 different products or variants, then the order will fail.
• Orders and draft orders with B2B customers or from the B2B checkout must be manually captured when they don't have a valid authorization and due on fulfillment payment terms.

Ineligible or incompatible features for B2B orders

Certain features are either unavailable or incompatible with B2B orders, such as the following features:

• accelerated checkouts, including payment wallets
• buy online, pickup in store
• changing the customer on a B2B order
• customizations to the checkout made by editing the checkout.liquid file
• local delivery
• offering tipping options
• subscriptions
• some third-party apps

Note

Local delivery and local pickup are compatible shipping options with B2B draft orders, which are different from a regular B2B checkout.

B2B customer requirements

B2B customers must use new customer accounts to log in.

Company locations requirements

Company locations can have a maximum of 25 catalogs that can be assigned to them.

Activating additional features for B2B orders

To ensure that B2B orders have access to certain features, you might need to contact Shopify Plus Support to activate them. The following features aren't included by default for B2B orders:

• discounts
• Shopify Scripts that affect line item discounts
• purchasing with gift cards
• recovering abandoned checkouts

Reach out to Shopify Plus Support if you require these features for your B2B.