Adding store policies

You can add or generate the following policies for your Shopify store:

  • Refund policy
  • Privacy policy
  • Terms-of-service
  • Shipping policy

After you add your policies, they are linked in the footer of your checkout pages. You can also add your policies to menus in your online store.

Although Shopify can generate templates, you're responsible for following your published policies. Review your policies carefully before adding them.

Add or generate store policies


  1. From your Shopify admin, go to Settings > Legal.

  2. Enter your store policies, or click Create from template to enter the default template.

    Shopify admin screenshot of location to create policy template in the Legal section within Settings

  3. Review your policies and make any changes.

  4. Click Save to add your policies.

When you add your store policies, they are automatically linked in the footer of your checkout pages. Customers might need to see your policies before they check out, so it's a good idea to link those pages in your store navigation.

You can create webpages in your Shopify admin. Webpages are useful for publishing information that rarely changes or that customers reference often, like an "About us" page or a "Contact us" page.

Learn how to add pages to your online store, and link those pages in your store navigation.

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