Uploading documents for Shopify Capital applications

When you apply for Capital financing, you might be required to submit further documentation such as balance sheets, income statements, and cash flow statements to verify your current finances. This is used to qualify your eligibility for financing. You can submit these documents in your admin using the secure upload tool.

When to upload documents

During your application, if further documentation is required, then the account owner has the option to start the upload process after submitting the initial part of the application, and receives a notification through email. Both options lead to the same secure upload page to submit your documentation. If you don't have all these documents available, then you can indicate that documents are missing, what documents are missing, and provide context on why they're missing. You can also submit optional, supplementary documentation to support your application.

Document types

The documentation you're required to submit is outlined on the application overview page as well as in the email you receive. The documents you might be required to submit include, but aren't limited to, the following types:

• Balance sheet: A financial report that summarizes the financial state of a business at a point in time. It provides an overview of the value of a business’s assets, liabilities, and owner’s equity.
• Income statement: Also known as a profit and loss (P&L) statement, it displays a business's earnings and expenses over a specific period of time and typically includes sales/revenue, costs, operating expenses, interest, taxes and net income.
• Cash flow statement: Displays the amount of cash that enters and leaves a business over a specific period of time showing cash flow from operations, cash flow from investing, and cash flow from financing

The upload tool supports documents in any of the following formats:

• CSV
• PDF
• PNG
• JPEG
• DOC

Documented periods

When submitting these documents, you must submit documents that cover a certain date range:

• Fiscal year: You need to submit documentation for the previous 2 fiscal years. A fiscal year covers a 12-month period, and the start and end dates are dependent on your business’s operations.
• Year to date: This means the period from the start of your business’s fiscal year to the current date. For example, if the documents are requested on July 1 and your fiscal year starts on January 1, then the date range is January 1 to July 1. If your fiscal year starts June 1, then the date range is June 1 to July 1. You must submit documentation for the same, matching time period, for both years.

Steps:

1. From your Shopify admin, go to Finance > Capital, or from your notification email, click Upload, to be brought to the Upload financial statements page.
2. In the Upload financial statements page, do any of the following steps, as required:
   • Click Next when all available documents for that period have been uploaded. You can submit multiple documents to meet each requirement.
   • Click Skip if you've fulfilled the document requirements for that period in another upload field.
   • Click I'm missing documents for this period if you don't have the requested documents at the time of application, and then give a written explanation in the Provide details text box.
3. In the Submit for Review section, you can do any of the following steps:
   • Add any optional, useful information such as details of the documents provided, further reason for missing documents, or anything that might help support your application.
   • Click Upload to submit optional, additional documents that might help support your application.
4. Click Submit to complete your application.

Failing to meet a document requirement can result in your application taking longer to review.

When you've completed the document submission process, you receive a notification that the review is in progress. Reviews usually take 3-7 business days, but might take longer if additional information is needed. Additional requests for information are also sent to the Account Owner's email address. You can check the status of your application by navigating to the Capital page in your Shopify admin.