Paying bills through Shopify Bill Pay

Shopify Bill Pay is a tool that you can use to manage and pay bills, whether they're domestic or international.

Setting up your bill payments

When you pay a vendor through Shopify Bill Pay for the first time, your payment preferences are saved for the next time that you pay that vendor. If the vendor doesn't already have a profile in your Shopify Bill Pay account, then one is automatically created when you add the bill’s vendor details.

Domestic bill payment

1. From your Shopify admin, click Finances > Bill Pay.
2. Access the bill payment setup:
   • If the vendor has emailed the bill to your Shopify Bill Pay email address, the bill has been synced through QuickBooks, or you previously added the bill, then click the bill.
   • If you're setting up the bill payment manually, then click Add bill.
3. Add or review the bill's payment details:
   • If all or some of the bill's details have already been populated, then review the details and enter any missing information.
   • If you're setting up the bill payment manually, then add the payment details:
     • To upload a bill file, click Add file. The file must be either a PDF or JPG.
     • To enter the bill's details manually, click Add details manually.
4. Click Continue.
5. Select the payment method for the bill. You can also select Add payment method from the drop-down menu to set up a new method.
6. Select the vendor's delivery method for the payment. If you haven't paid this vendor before using Shopify Bill Pay, then you might need to input additional details about the delivery method, such as a routing and account number if you pay the vendor through a bank transfer.
   • To have the vendor receive a bank transfer, select ACH bank transfer.
   • To have the vendor receive a check in the mail, click Paper check. If this is the first time you're sending this vendor a check, then you're prompted to enter their delivery address. If you need to change the delivery address, then click Edit. Review what displays on the check.
   • To let the vendor decide how they receive the payment, click Ask vendor to choose (US vendors only). An email is sent to the vendor to set up their delivery method. The link within the email is valid for 7 days.
7. In Deduction date, select the date that you want the payment to be taken from your payment method.
8. If you selected ACH bank transfer, then select the delivery speed.
9. Click Schedule payment.

International bill payment

International bills must be paid using a bank transfer, your Shopify Balance account, or a Mastercard credit card. You can't pay an international bill using other credit cards or a debit card. Your vendor is then paid through an international wire transfer. You need your vendor's SWIFT or IBAN number.

Always review international bills carefully to ensure you're paying the correct amount in USD, especially if the original bill is in another currency.

Caution

When a bill containing a currency other than USD is emailed to your Shopify Bill Pay account or synced through QuickBooks Online, the amount is not converted and displays the numerical value as though it is in USD. For example, if a bill is for 1,000,000 VND, then it displays as $1,000,000 USD in your Shopify Bill Pay account, instead of the converted amount of around $40 USD. Review international bills carefully and ensure you are paying the correct amount in USD.

If this is the first time you're paying an international bill, then you must enter additional information about your business during the payment process, such as your business tax information and personal information of all business owners who own 25% or more of the company or those who are key decision makers in the business.

Steps:

1. From your Shopify admin, click Finances > Bill Pay.
2. Access the bill payment setup:
   • If the vendor has emailed the bill to your Shopify Bill Pay email address, the bill has been synced through QuickBooks, or you previously added the bill, then click the bill.
   • If you're setting up the bill payment manually, then click Add bill.
3. Add or review the bill's payment details:
   • If all or some of the bill's details have already been populated, then review the details and enter any missing information.
   • If you're setting up the bill payment manually, then add the payment details:
     • To upload a bill file, click Add file. The file must be either a PDF or JPEG.
     • To enter the bill's details manually, click Add details manually.
4. Click Continue.
5. Select your payment method for the bill.
6. Select International wire as the delivery method.
7. If this is the first time that you're paying this vendor, then enter their payment details, and then click Continue.
8. Select the purpose of payment from the drop-down menu. If you select Other, then enter a description.
9. Click Continue.
10. In Deduction date, select the date that you want the payment to be taken from your payment method.
11. Click Schedule payment.